We are looking for a highly motivated individual to serve customers by installing and servicing commercial door openings and applications.  Provide superior customer service and present a positive, professional image to customers, clients, and employees in all interactions.  RESPONSIBILITIES Complete scheduled service requests within the scheduled timeframe   Install and service commercial steel frames, steel/wood doors, architectural hardware, and access control systems  Perform onsite welding and modification work on steel doors and frames if needed   Maintain professional demeanor with clients and customers while performing onsite work  Complete installation/service with as little disruption or impact to surroundings as possible  Carry out all work performed in the safest possible manner; following all Kendell safety SOP’s and onsite safety guidelines and requirements  Manage assigned schedule and document service and installation activities   Post accurate and complete SharePoint requests with pertinent information for all service work performed   Arrive on time to site and complete service work in scheduled timeframe  Communicate with Service Manager, Project Manager or Salesperson if any issues arise before, after or while onsite; communicate with the customer about the issue Repair, troubleshoot, and retrofit existing openings and products   Conduct service calls to assess issues and determine proper course of action  Complete service onsite if able using available tools, product, equipment   Communicate with Service Manager or Salesperson to assist in ordering product needed to complete service work in a timely mannerAssist in Production Shops and with KENDELL projects if not performing onsite work   Develop and broaden industry and product knowledge by attending Manufacturer Certification trainings or industry supported educational events and classes