Job Details

ID #51385708
Estado Minnesota
Ciudad Invergroveheights
Full-time
Salario USD TBD TBD
Fuente TEKsystems
Showed 2024-04-02
Fecha 2024-04-03
Fecha tope 2024-06-02
Categoría Etcétera
Crear un currículum vítae
Aplica ya

MSFT Teams Specialist/BA

Minnesota, Invergroveheights, 55076 Invergroveheights USA
Aplica ya

Description:Project overview:Client has 500 +- Country operations sites they are looking to migrate off of their legacy phone system to Microsoft TEAMS (On Prem/Azure VDI hosted). CHS is asking us to assemble a team of 2 resources who can help aid with this project. These engineers would be responsible for

Reviewing telecommunication data to identify telephone invoices

Use number to enable future designs

Facilitate conversations with customer/vendors in support of site migrations

Leverage Sharepoint for tracking transfer data

Working with local exchange carriers & LEC’s

Data gathering and analysis

Prepare LOA’s, etc

Provide knowledge and expertise on MSFT TEAMS Platform (on prem or Azure VDI)

Job Description: Summary:CHS has an exciting opportunity in our Information Technology group. We are looking for an Information Technology Systems Engineer, Experienced (Contractor) for the Enterprise Voice team to conduct data gathering required to rapidly deploy repeatable solutions at our remote locations. In this position you will be working with telecommunications data, talking to customers and vendors to identify telephone invoices, legacy use of the numbers and organize to enable future designs. The result is to facilitate faster deployment of enterprise voice at our remote locations.Responsibilities Facilitate conversations with business users and local exchange carriers (LECs) to gather information to complete voice inventories from customer services records (CSR). Build a tracking system to store customer service record information that is gathered. Organize the LEC and customer data to determine current application of each phone line to prepare the data for quicker implementation by the CHS Voice Team.o Gather existing telephone invoices for each location.o Determine which phone numbers are functional.o Determine the purpose of each phone line.o Determine the location of each phone line. Prepare Letter of Authorization (LOA) data for number port orders. Build a system to consolidate voice charges and business unit cost savings or expense as they roll into the CHS Enterprise Voice program.Minimum Qualifications: (required)· Bachelor’s Degree or higher in Computer Science, Information Systems or related field (or equivalent years of training, work experience and education)· 2+ years of IT Voice experience to include one or more of the following disciplines:o Working with LECs to gather customer service records and analyze informationo Organizing voice line information in a sustainable mannero Preparing LOA / line porting orders Managing multiple priorities and working across multiple teams Underlying theories, principles, designs, standards, and industry best practicesAdditional Qualifications: (desired) Strong analytical, organization and problem-solving skills. Working knowledge of Microsoft Excel, Microsoft Teams, LECs and SharePoint. Written and verbal communication skills. Ability to function in a team environment with resource and time constraints.Skills:Microsoft TEAMS, Requirements gathering, data analysisTop Skills Details:Microsoft TEAMS,Requirements gathering,data analysisAdditional Skills & Qualifications:N/AExperience Level:Intermediate LevelAbout TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Aplica ya Suscribir Reportar trabajo

Puestos de trabajo relacionados