Working Title: Driver & Dealer ExaminerJob Class: Driver & Vehicle Services Examining & Inspection SpecialistAgency: Public Safety Dept
Who May Apply : Open to all qualified job seekers and DPS employees eligible to bid (permanent, classified employees in the same job and class). Eligible bidders should apply through self-service and confirm their bid by emailing [email protected] by 03/14/2024.
Date Posted : 03/08/2024
Closing Date : 03/18/2024
Hiring Agency/Seniority Unit : Public Safety Dept / Public Safety-AFSCME
Division/Unit : Driver & Vehicle Services
Work Shift/Work Hours : Day Shift/ 8:00 AM - 4:30 PM
Days of Work : Monday - Friday
Travel Required : up to 25% of the time
Salary Range: $21.60 - $30.52 / hourly; $45,100 - $63,725 / annually
Classified Status : Classified
Bargaining Unit/Union : 207 - Technical/AFSCME
Work Area : 200 western Ave. NW Faribault
FLSA Status : Nonexempt
Telework Eligible : No
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
Make a difference in the lives of Minnesotans.The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.This position exists to promote public roadway safety by the administration of prescribed vision screening, knowledge, oral, road and skills tests for motor vehicle operators so that only qualified individuals obtain a Minnesota driver’s license. This position is also responsible for inspecting motor vehicle dealership facilities and records to ensure compliance with state dealer laws, and to inspect motor vehicles for identification and titling purposes.Minimum Qualifications
Ability to communicate with others and understand information; read, write and respond to customers in fluent English.
Cashiering experience in order to perform basic math skills in order to collect, count, reconcile and complete daily transactions.
Experience providing in-person customer service in a high volume, stressful environment.
Ability to provide prompt, courteous and accurate information to customers on the phone or in person (face to face contact).
Typing-Keyboarding skills; data entry skills sufficient to enter data onto paper forms and computer entry screens; and experience with basic office equipment and internet and ability to pay close attention to detail.
Must qualify for an unrestricted driver’s license and ability to work outdoors in all types of weather.
Ability to work cooperatively with individuals from diverse backgrounds and underserved communities.
Preferred Qualifications
Face to face customer service experience in a business with high volume customer traffic within the last five years.
Cash handling experience sufficient to accept applications and fees from customers and accurately complete financial transactions.
Knowledge of basic driving and motor vehicle laws.
Ability to problem solve, prioritize and manage a wide variety of duties while working independently.
Foreign language skills.
Ability to write legibly sufficient to produce completed forms and documents that can be easily read by others.
Excellent attendance and dependability.
Ability to engage customers, provide clear instructions, answer questions and provide both positive and negative feedback in a professional manner.
Five (5) years of driving experience with a good driving record.
First perceives a forced whispered voice in the better ear at not less than 5 feet with or without the use of a hearing aid.
Graduate of one of the following public sector training programs: Project for Pride in Living, HIRED, Goodwill Easter Seals, Twin Cities Rise, Takoda, Hmong American Partnership, CLUES or similar Department of Employment and Economic Development (DEED) sponsored workforce development programs.
Knowledge of a written and spoken second language (e.g., Spanish, Hmong or Somali) and English sufficient to translate messages from one language to the other, while maintaining message content, context, and style.
Physical RequirementsEmployee must be able to communicate effectively with others and understand information clearly and have a minimum visual acuity of 20/40, corrected or uncorrected and a visual field greater than or equal to 105 degrees. Average to above average reflexes are required. Must be able to maintain a stationary position for long periods of time. Must be able to position self and move many times per day into and out of all sizes of motor vehicles. Must be able to transport 25 pounds. Must be able to maintain a professional demeanor and handle stress associated with continuous public contact.Additional RequirementsIt is the policy of the Department of Public Safety that all employees submit to a background investigation prior to employment, includes the following components:
Criminal history
Reference check
Fingerprinting check (EDL)
Credit check
Driver’s license check
US citizenship check
AN EQUAL OPPORTUNITY EMPLOYERMinnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.