Description We are in search of a Customer Service Representative to be part of our client's team on a contract basis through their busy season. The position involves handling customer inquiries all over email and maintaining customer records to ensure a smooth customer experience. This role offers a contract to hire employment opportunity. Responsibilities:
Handle customer inquiries in a timely and professional manner
Maintain up-to-date and accurate customer records
Foster solid customer relationships by consistently being friendly, helpful, and proactive
Receive and respond to customer emails, ensuring excellent communication and efficient assistance to new and current clients
Maintain confidentiality of records and client information
Use MS Outlook to ensure efficient and effective communication and record keeping
Gather customer information via email
Ensure the customer's problem is solved
Requirements
Proficient in MS Office Outlook
Minimum of 1-2 years experience in a customer service role
Excellent communication and interpersonal skills
Ability to handle multiple tasks and prioritize effectively
Strong problem-solving skills and attention to detail
High level of professionalism and ability to maintain confidentiality
Ability to work in a fast-paced environment
If you are interested please apply and submit your resume then call Madison for additional details at 952-831-6020.Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .