Working Title: Driver & Dealer ExaminerJob Class: Driver & Vehicle Services Examining & Inspection SpecialistAgency: Public Safety Dept
Job ID : 82165
Location : Eagan
Telework Eligible : No
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers and DPS employees eligible to bid (permanent, classified employees in the same job and class). Eligible bidders should apply through self-service and confirm their bid by emailing [email protected] by 11:59 PM 12/03/24
Date Posted : 11/27/2024
Closing Date : 12/09/2024
Hiring Agency/Seniority Unit : Public Safety Dept / Public Safety-AFSCME
Division/Unit : Driver & Vehicle Services
Work Shift/Work Hours : Day Shift/ 8:00 AM - 4:30 PM
Days of Work : Must be able to work any of the following shifts
Monday - Friday (Saturday & Sunday off)
Tuesday - Saturday (Sunday & Monday off)
Sunday - Thursday ( Friday & Saturday off)
Travel Required : up to 25% of the time
Salary Range: $22.57 - $31.89 / hourly; $47,126 - $66,586 / annually
Classified Status : Classified
Bargaining Unit/Union : 207 - Technical/AFSCME
Work Area : 2070 Cliff Rd., Eagan, MN
FLSA Status : Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The work you'll do is more than just a job.At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.This posting is intended to fill multiple vacancies.This position exists to promote public roadway safety by the administration of prescribed vision screening, knowledge, oral, road and skills tests for motor vehicle operators so that only qualified individuals obtain a Minnesota driver's license. This position is also responsible for inspecting motor vehicle dealership facilities and records to ensure compliance with state dealer laws, and to inspect motor vehicles for identification and titling purposes.Minimum Qualifications
Oral, written, and customer service communication skills sufficient to effectively communicate complex information to a wide variety of audiences and meet expectations and requirements of staff and customers
Customer service and interpersonal skills sufficient to work effectively with a variety of individuals, groups, and issues
Cashiering and math skill to perform basic math to collect, count, reconcile and complete daily transactions
Experience providing customer service in a high volume, stressful environment
Typing-Keyboarding skills sufficient to enter data accurately into a computer
Must have and maintain an unrestricted driver’s license
Ability to work outdoors in all types of weather
Ability to work cooperatively with individuals from diverse backgrounds and underserved communities
Preferred Qualifications
Knowledge of driving and motor vehicle laws
Ability to negotiate, resolve issues, read situations and settle disputes for in person interactions
Face-to-face customer service experience in a business with high volume customer traffic within the last five (5) years
Ability to problem solve, prioritize and manage a wide variety of duties while working independently
Knowledge of a written and spoken second language (e.g., Spanish, Hmong or Somali) and English sufficient to translate messages from one language to the other, while maintaining message content, context and style
Physical RequirementsEmployee must be able to communicate effectively with others and understand information clearly and have a minimum visual acuity of 20/40, corrected or uncorrected, and a visual field greater than or equal to 105 degrees. Average to above average reflexes are required. Must be able to maintain a stationary position for long periods of time. Must be able to position self and move many times per day into and out of all sizes of motor vehicles. Must be able to transport 25 pounds. Must be able to maintain a professional demeanor and handle the stress associated with continuous public contact.Additional RequirementsIt is the policy of the Department of Public Safety that all employees submit to a background investigation prior to employment, includes the following components:
Criminal history
Reference check
Fingerprinting check (EDL)
Credit check
Driver’s license check
US citizenship check
AN EQUAL OPPORTUNITY EMPLOYERMinnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.