About Us:
This is a 40 hour, 10 month position
Job Description:
This is a lead worker position responsible for overseeing delivery and execution of catering events.
The role involves:
Operating a wide variety of equipment used in preparation, delivery and/or service of both hot and cold foods.
Organizing and directing a team to meet standards and deadlines efficiently.
Ensuring adherence to food safety and sanitation standards.
Providing excellent customer service by maintaining a professional, friendly and service oriented demeanor.
This position requires strong leadership, organizational skills, and the ability to handle multiple tasks in a fast-paced environment.
About the Role OR What you’ll be doing:
-Decision making-make sound judgements and transfer learning from one situation to another
-Active listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
-Speaking-talking to others in order to communicate information effectively
-Customer service-ability to demonstrate patience and understanding, ensure customer satisfaction and resolve customer complaints
-Service orientation-actively seeks ways to help customers
-Oral comprehension-The ability to to listen and understand information and ideas presented through spoken words and sentences.
-Written comprehension-The ability to read and understand information and ideas presented through spoken words and sentences
-Inclusivity-works effectively with people of different backgrounds, ages, abilities, opinions and perceptions; ability to relate effectively with diverse groups of people from all social
and economic backgrounds
-Getting information-observing, receiving and otherwise obtaining information from all relevant sources
-Communicating with supervisors, peers or subordinates-Providing information to supervisors, co-workers, and subordinates by phone, written form, email or in person.
-Establishing and maintaining interpersonal relationships-developing constructive and cooperative relationships with others
-Updating and using relevant knowledge-keeping up to date technically and applying new knowledge to your job
-Training and teaching others-Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others
-Making decisions and problem solving-analyzing information and evaluating results to choose the best solution and solve problems
-Performing general physical activities-performing physical activities that require considerable use of your arms and legs and moving your whole body such as climbing. Lifting, balancing, walking, stooping and handling materials
-Coordinating the work and activities of others-getting members of a group to work together to accomplish tasks
Responsibilities:
-Operates the POS system and complies with cash handling policies
-Maintains work areas and stocks products
-Gathers items, delivers, sets up, tears down, and cleans up for various catering events
-Completes catering event records
-Maintains cleanliness of workplace and service areas
-Operates blenders, coffee brewers, ovens and other small equipment
-Puts away food and supplies
-Completes daily, weekly and monthly cleaning as assigned
-Performs other duties as assigned.
-Multi tasks-being able to take on and handle numerous tasks at one time.
-Working ahead of schedule-if time allows, to prepare for the following shift or next day in order to save additional time
-Time management-being able to stay on task and manage time wisely
-Job commitment and dedication-being committed to the job and exhibiting dedication while working shifts, ensuring to complete all tasks on time and going above and
beyond.
-Willing to learn and receive proper training- exhibiting a willingness to learn and receive proper training, being eager to learn new tasks, techniques and what else the job may
require.
-Practicing proper hygiene and sanitary practices-ensuring to wash hands and using proper sanitary practices while handling food.
Functions as a lead worker:
Handles customer service issues in the absence of a manager
-Orients employees to a job area
-Trains employees in tasks
-Assigns and reassigns tasks throughout the shift
Supervision:
-Incumbents may serve as lead workers (assign, direct work) of University staff but are not PERLA supervisors. Incumbents may supervise student employees.
What you'll need:
-Able to lift up to 25 pounds occasionally
-High school graduate or GED
-Ability to accurately perform simple mathematical calculations
-Reads, writes, understands and communicates in English
-Must be able to stand up for 4 hours at a time
-Must have valid drivers license
-Must be able to work a varied schedule based on events
SALARY RANGE: $22.02 per hour; depending on education/qualifications/experience
For a full job description, click "Apply" to visit the UMN career site.
https://hr.myu.umn.edu/jobs/ext/366582
What we provide (Civil Service/Labor Rep):
-MN State Retirement System (MSRS) pension plan - tax-deferred.
-Thirteen paid vacation days per year (starting accrual rate), in addition to 13 paid sick days and 11 paid holidays.
-Tuition reimbursement opportunities cover 75% - 100% of eligible tuition.
-Excellent and affordable health care benefits.
-Wellbeing Program (reduction in annual premiums).
-Yearly merit increase program.
-Many professional development opportunities.
Click here for more information: https://hr.umn.edu/Jobs/Applicant-Center/About-Working-U/Benefits-Working-U-M