Systems Administrator

The Systems Administrator is a full-time, hybrid position in Chanhassen, MN, reporting to the IT Manager.  The ideal candidate for this position will be responsible for becoming a subject matter expert (SME) on the technical aspects of our major business applications (e-commerce, ERP, CRM), most of which reside on externally hosted 3rd‑party platforms. The administrator will also be responsible for user provisioning, desktop support, network administration, and security and compliance.Systems Analysis & SupportExpertise: Become knowledgeable in the administration of our major 3rd-party applications, understand the data that flows in and out of these systems, and document the processes, as needed.Project Collaboration: Work with cross-functional teams and IT leadership on projects involving new system implementations, upgrades, or migrations.User Support: Troubleshoot issues and respond to support tickets in a timely manner.Documentation & Knowledge Sharing: Maintain up-to-date technical documentation in SharePoint Wiki or other shared servers. Share knowledge with other team members and end users. Database Platforms: Troubleshooting for Microsoft SQL Server and MySQL.Data Warehousing & Reporting: Assist with SSIS, Power BI, and ETL/ELT processes.Security & ComplianceEndpoint Detection & Response: Deploy and manage EDR solutions.SIEM & Vulnerability Management: Deploy and manage SIEM tools and vulnerability scanners.Disaster Recovery & Business Continuity: Collaborate on DR planning, testing, and implementation.Compliance: Support organizational adherence to SOC 2, GDPR/CCPA, NIST, ISO 27001, CIS, and other applicable frameworks.On-Premises Infrastructure ManagementServer Administration: Install, configure, and maintain Windows Server (2016), Linux OS Ubuntu, VMware ESXi vSphere Hypervisor, IIS, WSUS, SAN, and (s)FTP.Storage & Backup: Configure and administer SAN/NAS solutions. Oversee backup and recovery processes.Networking & Security: Support TCP/IP networking, DNS, DHCP, firewalls, Cisco switches, VLANs, and SonicWall hardware.Directory Services & Identity Management: Manage on-premises and hybrid Active Directory and Group Policy settings to maintain a secure and efficient environment.User work environment: Workstations: Windows 11 with Microsoft 365, phones, and VPN/remote desktop.Microsoft 365 Administration: Support Exchange Online, SharePoint Online, Teams, and OneDrive. Manage user accounts, licensing, and security policies (conditional access, MFA, SSO).Scripting & AutomationScripting Languages: Automate repetitive tasks and improve efficiency.