Description Candidates with a strong sense of ownership and attention to detail will be excited about the job opening at Robert Half for an experienced Collections Specialist in the Credit Agencies - Business field. This long-term contract / temporary to hire role is for a Collections Specialist who wants to work in the Anoka, Minnesota area. If you are looking to apply your talents in a dynamic environment with a group of other talented individuals, apply today!Your responsibilities
Manage inbound and outbound collections calls and correspondence
Update customer files to ensure data integrity
Act as liaison in maintaining quality customer service and a positive company image by resolving customer account inquiries
Process Payments
Locate delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment
Ensure bankruptcy filings are processed in the correct manner when received
Log all customer payments to the correct reports
Comply with all Federal Fair Credit Reporting Act rules and regulations
Lead all billing and reporting activities according to deadlines Requirements - 2-3 years of prior high volume collections experience
Prior experience working with accounting software
Ability to analyze and make decisions on customer accounts
Great written, verbal, and interpersonal skills
AA or BS/BA in Accounting preferred
Comprehensive knowledge of Cash Collections
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .