Vacancy caducado!
- General maintenance and support of POS system(s), subsystems and mobile App
- General maintenance and support of systems used by the Events Group.
- Troubleshoot issues that may arise within the system(s),
- Provide clear and accurate communication and reporting to all levels of management.
- Design, implement and maintain the system in a way that advances the corporate strategy and business objectives.
- Implement user friendly solutions for reporting and tracking to allow unit managers easy access to needed information.
- Partner with software vendors, on-site end users, IT Management, and other team members to identify areas for process and software improvements.
- Address issues in a timely manner, involving IT support as necessary.
- Partner with team members to transfer knowledge and ensure systems are successfully implemented at locations within the designated timeline.
- Provide ongoing system training for new users.
- Additional projects should business needs call for.
- Experience in the Food/Hospitality Industry is a plus.
- At least 1 year experience with POS software applications.
- Bachelor's Degree in IT, Business or Hospitality; Associates degree with 2-3 years' experience in systems or equivalent professional experience.
- Results oriented and flexible and steadily follows through on tasks.
- Able to find a balance between the business requirements and meeting client requests.
- Absorbs new information quickly and translates key points into positive outcomes.
- Believes in and routinely practices direct and honest communication and actively shares information openly with those who need to know.
- Seeks collaborative resolution of issues and seeks others' points of view and encourages independent thought; listens well.
- Superior time management/organizational skills.
- Detail-oriented with the ability to define problems, collect data, establish facts, and draw valid conclusions.
- Self-directed with a strong work ethic.
- Ability to absorb new information quickly and translate key points into positive outcomes.
- Proficient in Microsoft Office Suite.
- Experience with Volante, Avanti, EventMaster, Caterease or FSS.
Vacancy caducado!