Description:A Business Operations Associate (BOA) is responsible for invoicing, collecting and reconciling our clients’ accounts. By finding and fixing billing errors, they are able to provide better service to our customers. This position is more on the auditing side. They need someone who has great attention to detail and does not rush through tasks. A lot of this position will be spent within excel. Not so much communication externally but will communicate internally amongst other team members. The ideal candidate is a team player and able to motivate and hold team members accountable. Responsibilities:Manage customer accounts; including but not limited to invoicing, collections, PO tracking - position is mainly working on the computer with numbers, however may have to call client once in a while if there is a discrepancy in billing. Support liaison for internal Customer Support Associate’s questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies and/or procedures, system issues, etc.Gather necessary data to assist Management with account specific decisionsAudit account specific reports to ensure accurate billing and client specific information Manage customer specific reporting as neededManage credit process for new and existing accountsSkills:Clerical, Administrative, MS office, Excel, attention to detail, Data management, auditing, financeAdditional Skills & Qualifications:MUST HAVES:
Clerical/professional experience 6 months minimum
Beginner to intermediate excel skills - must be familiar but will learn a lot more on the job.
MS office suite
Strong communication (mainly with internal partners)
Comfortable with difficult conversations (if they need to call client about billing discrepancy)
Organizational skills
Problem solving skills
Self motivated
Experience Level:Intermediate LevelAbout Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.