Vacancy caducado!
Dealership:L0419 Suburban Ford of Sterling HeightsSuburban Ford of Sterling Heights- Service AdministratorDo you want more than a job, but a career? How would you like to work for the #1 largest dealership group in the entire country? How about industry leading benefits for you and your family that smaller groups may not offer? If this all sounds great and you are reliable, motivated, and accountable, then apply now and jumpstart your career in Automotive industry working with the best! Are you reliable, driven, career oriented and customer service expert? Do you have what it takes to be a MVP for a winning team of over 380 dealerships worldwide! If you are looking for an opportunity to work for a company that can offer you more, come join our amazing team! We are focused on delivering honest value, earning customers for life, taking personal ownership, improving constantly, and having fun! Responsibilities:
Schedules appointments for service via telephone, e-mail and in person
Welcome clients when they arrive in the Service Area. Determine the nature of visit and escort the client to the appropriate department/area.
Inform and introduce the client to the Advisor and explain the nature of the visit. Maintain a consistent level of communication with Service Advisors in order to properly coordinate which advisor is available to meet with the next arriving client.
Provide information to appropriate store personnel regarding client needs and expectations to help ensure the entire team is prepared to provide the highest level of service to the client.
Provide administrative support to the staff when necessary.
Prepare warranty repair orders with accuracy, legibility and compliance to the manufacturers warranty policies and procedures as outlined in appropriate manufacturers Warranty Policy and Procedure Manuals. Process warranty claims in a timely manner, as the repair orders are closed.
Qualifications:
Communication skills – communicate effectively with others
Time Management – ability to manage one’s own time
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!
Vacancy caducado!