Interacts closely with clients and communicates overall goals and expectations to operations through the setup of the design within an electronic LIMS system.Works closely with commercial staff and clients to define the scope of client projects. Assists in preparation of quotes and proposals.Provides project oversight, acts as client advocate on site; interacts with operations and analytical testing to keep all parties well informed of project status.Assists in the projection of routine and provides professional updates to management to create feedback concerning ongoing monitoring of out-of-scope and scope creep; project status; operational issues, and client satisfaction.Responsible for updating information in CRM.Logistical management and control of all study prerequisites to ensure all are onsite to start a project, including methods, protocols, and sample/standard materials in a timely fashion.Responsible for ensuring the accuracy of the project setup by performing review of all study information. Study design must be an accurate reflection of client expectations and quoted projections.Responsible for managing change orders.Accountable for Test Design which includes providing specification information, calculation determination, regulatory status and reporting criteria.Manages multiple clients while coordinating and working with internal departments to meet client timelines.Responsible for evaluating invoices as directed.Provides internal support for managing document flow between internal groups and the client.Supports the external project managers with critical front-end information gathering and maintains constant internal visibility into project status.Performs other related duties as required and directed.