Job Details

ID #53730904
Estado Michigan
Ciudad Plymouth
Full-time
Salario USD TBD TBD
Fuente AFC Industries
Showed 2025-03-27
Fecha 2025-03-27
Fecha tope 2025-05-26
Categoría Etcétera
Crear un currículum vítae
Aplica ya

Vending Solutions Technician

Michigan, Plymouth, 48170 Plymouth USA
Aplica ya

Job DescriptionAFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products.We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency.We are A Company Culture Devoted to Innovation & ImprovementAFC provides localized expertise to customers in particular industries and geographies. We don't have a traditional hierarchical management structure where everyone simply "reports up." Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization.Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style.Brief Description:As a Vending Solutions Technician, you will be engaged in vending operations including new program launches, maintenance schedules, and on-call requirements. Respond to rapidly incoming calls while maintaining a service oriented and helpful demeanor to our internal and external customers. Assists with establishing, maintaining, and developing business and social relationships with customers and vendors in order to enhance the potential for achieving maximum profitability and growth.Job Responsibilities:

Provides vending software and mechanical support for internal and external customers

Schedule and manage service calls and preventative maintenance of deployed vending equipment

Involved in all steps of the vending implementation process, including:

Onboarding / Crib Walk

Data collection and reformatting

Database development

Implementation of vending machines / program

Training customers on vending interface and interactions

Develops and maintains all relevant customer files and records per AFC policies

Prepares, proos, compiles and distributes proposals, reviews, and customer correspondence

Assists Vending Solutions with all aspects of their day-to-day, as available

Proper navigating the ERP system (P21) analytics for research purposes

Expedites the prompt resolution of customer problems, questions, concerns and discrepancies. Notifies the appropriate personnel of situations that are beyond the scope of the vending technician

Emergency Service equipment as needed, 24 hours or less from notice

Travel required, day trips and overnight; 50+%

Education/Credentials:

H.S. Diploma or higher

Microsoft Office: Outlook, Excel, Word

Working knowledge of tools, general maintenance processes, and methods

Manual dexterity and problem-solving skills

Valid driver's license

Position: Full-timeWork Hours: 7:30AM-4:30PM, Monday-FridayPay: $18.00-22.00Benefits:

401(k)

401(k) matching

Dental insurance

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

We are an AA/EEO/Veterans/Disabled employer.

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