About Us:
Lakeshore Tire and Auto Service is a well-established automotive service center located in the picturesque town of Charlevoix, Michigan. Committed to delivering top-notch service to our customers, we take pride in our team of skilled professionals who contribute to our success. We are seeking a dedicated and experienced individual to join our team as a Tire Technician.
Responsibilities:
As a Front Desk Service Writer at Lakeshore Tire and Auto Service, your responsibilities will include:
- Greeting customers with a friendly and welcoming demeanor.
- Listening to customer concerns and accurately documenting vehicle issues.
- Coordinating appointments and managing the service schedule.
- Providing customers with detailed estimates for repairs and maintenance.
- Communicating effectively with the service and technical team.
- Keeping customers informed about the status of their vehicles and any necessary repairs.
- Handling customer inquiries, feedback, and concerns with professionalism.
Requirements:
To thrive in this role, you should have the following qualifications:
- Proven experience in a customer service or front desk role, preferably in the automotive industry.
- Strong communication and interpersonal skills.
- Ability to multitask and manage priorities in a fast-paced environment.
- Basic knowledge of automotive systems and repairs (training will be provided).
- Proficiency in using computer systems and software for scheduling and record-keeping.
- Exceptional organizational skills and attention to detail.
Benefits:
- Paid vacation and sick time.
- Opportunities for professional development and training.
- Employee discounts on products and services.
How to Apply:
If you want to join a reputable automotive service center in Charlevoix, we invite you to submit your resume via email or apply in person at 1405 Bridge St, Charlevoix, MI 49720.
Lakeshore Tire and Auto Service is an equal-opportunity employer. We encourage individuals from all backgrounds to apply.