Job Summary
We are seeking a motivated and organized Receptionist/Administrative Assistant to join our team. This role is essential in providing exceptional customer service and administrative support to ensure the smooth operation of our office. The ideal candidate will possess strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently.
Duties
Take incoming calls and schedule repair service appointments.
Schedule Repair appointments
Assist with clerical duties such as filing, data entry, and document preparation.
Utilize Google Sheets for tracking the status of customer's service calls
Utilize Square Appointments for scheduling customers.
Perform personal assistant tasks for management as required, ensuring efficient workflow.
Assist with the Ebay department: locating parts; packaging; creating listings, and searching for parts online.
Requirements
Proven experience as a receptionist or in a similar administrative role is preferred.
Strong customer service skills with the ability to communicate effectively with clients and team members.
Proficiency in Google Sheets.
Familiarity with scheduling software is a plus but not mandatory.
Knowledge of nearby towns within a 40-mile radius of Traverse City.
Ability to work independently while managing multiple priorities in a fast-paced environment.
A proactive attitude with strong organizational skills and attention to detail.
Must be proficient on a computer with good keyboard skills.