 Preparation and submission of quotations, including price creation, margin review and trackingPerform Contract Review and manage customer Scheduling Agreements/amendments (Price changes) and contractsManage pricing files, and analysis, surcharge and rebate agreementsReview and process account adjustmentsManage part number files, create BOM and communicate special instructionsManage and maintain Customer Master Data in CRM & ERPCoordinate credit approval / credit limits with the Finance DepartmentUnderstand customer requirements, receive and manage correspondence (RFQ’s, Drawings Samples, PPAP etc.) and work with relevant departmentsInside support for sales engineersResolution of issues with CustomersManage and track won/lost business and update, participate and help develop sales forecastGeneral administrative dutiesReview, track & control Customer Specific RequirementsAwareness and participation in OPS initiativesEnsure compliance with all applicable safety and environmental regulationsCompliance to the Oetiker Management Manual – IATF 16949 & ISO 14001 EMS requirements