IT Specialist 14 - Quality Assurance SpecialistPrint (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4507596) ApplyIT Specialist 14 - Quality Assurance SpecialistSalary$34.78 - $50.85 HourlyLocation Lansing, MIJob TypePermanent Full TimeRemote EmploymentFlexible/HybridJob Number0801-24-21-101MFMDepartmentTechnology, Management and BudgetOpening Date05/15/2024Closing Date5/29/2024 11:59 PM EasternBargaining UnitNON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE)
Description
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Job DescriptionAbout DTMB:The Department of Technology, Management and Budget (https://youtu.be/HIrVnVjcoA) supports the business operations of state agencies through a variety of services, including building management and maintenance, information technology, centralized contracting and procurement, budget and financial management, space planning and leasing, construction management, motor vehicle fleet operations, and oversight of the state retirement systems. About this position: This position will support the Michigan Department of Transportation (MDOT) which is responsible for Michigan’s 9,669-mile state highway system as well as state and federal transportation programs for aviation, intercity passenger services, rail freight, local public transit services, the Transportation Economic Development Fund (TEDF), and others.The Quality Assurance Specialist supports more than 240 IT systems. This position provides expertise and oversight for all automation testing initiatives. This position is responsible for understanding MDOT and DTMB quality objectives and developing processes and strategic plans that ensure applications are delivered meeting quality standards. The Quality Assurance Specialist will serve as the Subject Matter Expert, ensuring compliance, for all IT project testing activities and deliverables, in accordance with the State Unified Information Technology Environment (SUITE) standards and SOM IT Governance. In addition, the Quality Assurance Specialist is responsible for selecting, maintaining and integrating the appropriate set of tools, processes and procedures to ensure all key quality processes are able to be implemented and maintained, including but not limited to: requirements traceability, test automation, test case and test result repositories, defect remediation tools, test data management plans, etc.View the position description here:ITS 14 (https://MCSC.state.mi.us/AgencyPDFs/INTCSPL3G76N.pdf) Additional Requirements and InformationPlease attach your cover letter, resume, and OFFICIAL transcript to your application. Failure to do so will result in your application not being considered. An official transcript must bear the college/university certification (e.g., seal, logo, watermark, and /or letterhead), Registrar's signature, and date. A transcript with these requirements, with the stamp "Issued to Student" is accepted as an official transcript. Unofficial transcripts will NOT be accepted. An unofficial transcript is: (1) an internet copy printed from the college/university student web account; (2) a transcript stamped with "Student Copy," and (3) a transcript that is labeled as 'Unofficial." The official transcript must be scanned and attached to the electronic NEOGOV Civil Service application with one of the following file extensions: pdf, doc, docx, txt, or rft. Degree certificates are not accepted. When attaching transcripts, please name the college/university for each transcript attached. Position Location:This position is located in Lansing, MI. This position may work a hybrid (remote/office) schedule with 2 days required in the office per week. Selected candidates who have been approved to work a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview. Signing Bonus:This position may be eligible for a sign-on bonus up to $2,500. Up to $1,250 to be paid upon new hire and the remainder to be paid after satisfactory completion of the initial probationary period (12-month period). This does not apply to current state employees.Required Education and ExperienceEducation and ExperiencePossession of a bachelor's degree with at least 21 semester (32 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, information assurance, IT project management or mathematics.ExperienceInformation Technology Specialist 14 Three years of professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure or Programmer/Analyst 12.Alternate Education and ExperienceAn associate's degree with 16 semester (24 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, mathematics or equivalent; and at least two years of experience as an application programmer, computer operator, or information technology technician and four years of professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure or Programmer/Analyst 12.ORAt least an educational level typically acquired through the completion of high school and at least three years of experience as an application programmer, computer operator, or information technology technician and four years of professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure or Programmer/Analyst 12.Additional Requirements and InformationCertain positions may be assigned subclass codes and individuals appointed must possess the required specialized experience.View the job specifications at:http://www.michigan.gov/documents/InformationTechnologySpecialist127347.pdfState employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award. More details on benefits for our new hires are below: Rewarding Work:State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state’s military and veterans; rebuild our state’s infrastructure; or support other state agencies through our fiscal, IT, and HR systems. Insurance Benefits:The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees’ annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available atwww.mi.gov/employeebenefits. Retirement Programs:The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state’s contributions fully vest after just 4 years. More information is available athttp://www.mi.gov/orsstatedc. Vacation and Sick Leave:Eligible full-time employees receive between15 and 35 personal daysand13 sick daysper year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions. Paid Parental Leave:Eligible employees can take12 weeks of paid leaveimmediately after a birth or adoption to allow needed time together at home with a new child. Paid Holidays:Eligible employees receive 13 or 14 paid holidays each year including New Year’s Eve and Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day. Bonus Programs:Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums. Military Pay Differential:Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual. Tax-Advantaged Programs:In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income. Student Loan Forgiveness:Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans.Information (https://studentaid.gov/manage-loans/forgiveness-cancellation) to help determine if you could qualify is available from the U.S. Department of Education. Tuition Reduction:Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan. Professional Development:To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs. Alternative and Remote Work Schedules:Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek. Great Lakes and Great Times:Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park—just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer. Updated: 2/28/2401 INTCSPL – Do you possess a bachelor's degree or higher with at least 21 semester (32 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, information assurance, IT project management, or mathematics and at least three years of post-degree professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure, or Programmer/Analyst 12. If so, please attach a copy of your official college transcripts. OR An associate's degree with 16 semester (24 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, project management, mathematics or equivalent; and at least two years of experience as an application programmer, computer operator, or information technology technician; and three years of professional experience equivalent to an Information Technology Infrastructure, or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure, or Programmer/Analyst 12. If so, please attach a copy of your official college transcripts. OR At least an educational level typically acquired through the completion of high school and at least four years of experience as an application programmer, computer operator, or information technology technician and three years of professional experience equivalent to an Information Technology Infrastructure, or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure, or Programmer/Analyst 12.
Yes
No
02
1) How many years of experience do you have as a Quality Assurance Analyst on highly complex projects that required requirements analysis, writing test cases, executing test cases, and identifying defects? (If you possess this type of experience, you must document it in your application materials for accurate screening.)
None
Less than 1 year
1 to 3 years
3 to 5 years
More than 5 years
03
If you indicated you have experience as a Quality Assurance Analyst on highly complex projects that required requirements analysis, writing test cases, executing test cases, and identifying defects, please describe your experience. If you have none, write N/A.
04
How many years of experience do you have analyzing complex projects and writing test plans and test strategies to align with strategic IT policy? (If you possess this type of experience, you must document it in your application materials for accurate screening.)
None
1 to 3 years
3 to 5 years
More than 5 years
05
If you indicated that you have experience analyzing complex projects and writing test plans and test strategies to align with strategic IT policy, please describe your experience. If you stated none, write N/A.
06
How many years of experience do you have working directly with business (client) leaders, management, and managing customer relations? (If you possess this type of experience, you must document it in your application materials for accurate screening.)
None
1 to 3 years
3 to 5 years
More than 5 years
07
If you indicated you have experience working directly with business (client) leaders, management, and managing customer relations, please describe your experience. If you stated none, write N/A
08
Do you have experience in a lead role on projects using the state's SUITE methodology or something similar? (If you possess this type of experience, you must document it in your application materials for accurate screening.)
Yes
No
09
If you indicated that you have experience in a lead role using the state's SUITE methodology or something similar, please describe your experience. If you stated none, write N/A.
10
Do you have experience developing and implementing process improvements? (If you possess this type of experience, you must document it in your application materials for accurate screening.)
Yes
No
11
If you indicated you have experience developing and implementing process improvements, please describe your experience. If you stated none, write N/A.
12
Do you have experience with automated testing? If so, describe your experience, your role and the tools used to implement test automation. If not, write N/A.
13
As an example of your written communication, please compose an email, below, in response to the following scenario: You are the Quality Assurance lead on an agile project. During UAT the Product Owner (Jane Smith) identified multiple defects. Upon review you find that these are not defects, rather missed requirements. In the past you and the product owner have had disagreements related to out-of-scope functionality. You must contact your product owner to address the issue.
14
Did you attach your cover letter and detailed resume to your application? (Failure to do so may result in your application being screened out.)
Yes
No
15
Did you attach a copy of your official college/university transcript(s) to your application? (Failure to do so may result in your application being screened out.)
Yes
No
Required Question
AgencyState of MichiganDepartmentTechnology, Management and [email protected] Bldg., 2nd fl., 320 S. Walnut StreetLansing, Michigan, 48909PhoneAttn: HR OfficeWebsitewww.michigan.gov/dtmbApplyPlease verify your email addressVerify Email