Collections Specialist

Description We are offering a contract to permanent employment opportunity for a Collections Specialist in the manufacturing industry located in Lansing, Michigan. As a Collections Specialist, you will be tasked with managing a high volume of B2B collections, utilizing various software systems, and performing critical customer service and administrative tasks.Responsibilities: Use SAP and other accounting software systems to manage collection processes efficiently Handle high volume B2B collections, ensuring all transactions are carried out professionally and in accordance with company policies Employ Excel for various tasks including but not limited to creating pivot tables and using V-look up functions for data analysis Utilize Accurint and ADP - Financial Services for accurate account tracking and management Provide excellent customer service by answering inbound calls and resolving customer inquiries promptly Ensure all accounts receivable (AR) are well managed and up-to-date Handle billing functions and claim administration proficiently Use CRM and Epic Software for effective customer relationship management and operational tasks. Requirements Minimum of 5 years experience in a Collections Specialist role or similar within the manufacturing industry. Proficiency in Accounting Software Systems is a must. Familiarity with Accurint is highly desirable. Experience with ADP - Financial Services is required. Working knowledge of CRM systems is necessary. Experience with Epic Software is beneficial. Must have a strong understanding of Accounts Receivable (AR). Comfortable with answering inbound calls in a detail oriented manner. Experience with billing functions is necessary. Knowledge of claim administration is a plus. Familiarity with collection processes is required. Proficiency in SAP is highly desirable. Must be proficient in Excel and familiar with Excel formulas. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .