Fundamental Underwriters provides specialty insurance solutions for businesses with complex needs that are not typically written through standard markets. Fundamental currently specializes in commercial trucking, general liability and excess casualty and will continue to build additional capabilities in industry segments where market demand exists. We deliver individual underwriting solutions, consultative loss control programs and rapid claims resolutions to our policy holders. SUMMARY: This position focuses on executing strategic initiatives for the Fundamental Underwriters department ensuring operational processes are properly aligned with the strategic goals of the Specialty Lines Division and the enterprise. This role also supervises the various operational functions of Fundamental Underwriters with direct oversight of support staff including business operations and underwriting assistants. This role will oversee a quality improvement process throughout the operations that will develop metrics and best practices with a feedback process to improve outcomes over time. This role will work collaboratively with other specialty lines operational leaders. Understands multiple perspectives of corporate business and operational issues and their impact to the Company. Responsible for managing work that involves coordinating day-to-day office operations, surplus lines reporting requirements, underwriting support, communications and timelines. Manages various corporate projects as directed by the Specialty Lines division leaders. RESPONSIBLITIES/TASKS: Manage the day to day operations and activities of the administrative and underwriting support staff. Responsible for creating optimized workflows and documenting process as well as auditing performance. Sets priorities and evaluates performance to ensure the best utilization of talent, staff and facilities to maximize efficient performance. Work with Fundamental leadership to direct strategic planning activities for the business unit that are aligned with the Specialty Lines Division and the overall enterprise. Work with vendors and appropriate areas of AF Group on contracts and vendor relationships Document and foster the development of new insurance products/industry segments for the enterprise. Assist leadership with business planning, seeking and documenting research, identifying capabilities needs and market opportunity for continued expansion of Fundamental Underwriters. Assist in the development of strategy communications highlighting the business unit's strategic plans, status and related materials needed for executive and Board of Director level presentations. Analyze business issues, identify root causes and recommend solutions to achieve key results. Assist the vice president and other leaders of the department by activities such as pulling reports, analyzing information, developing materials and communications, and recommending appropriate actions. Represent Fundamental Underwriters and its interests in the Enterprise. Build and foster collaborative relationships with other departments within the enterprise to stay informed and abreast of new initiatives and services of the enterprise. In conjunction with Corporate Communications lead communication efforts including Fundamental Underwriters strategy communications, employee communications and highlighting strategy plans, status and related materials. Oversight in developing department goals, objectives, processes, procedures, and systems. Identify areas for improvement, synergy opportunities and increased alignment with Enterprise. Participate in cross-department resource estimates, allocations and prioritization of business initiatives. Lead the quality improvement process. Create and implement improvement opportunities uncovered through metrics and feedback. Help lead the semi-annual departmental budget process, identify cost savings, monitor budget and identify budget discrepancies. Research