Collections Specialist

Description We are assembling a team in Holland, Ohio, in the service industry to fill the role of a Collections Specialist. This role provides an opportunity for long-term contract employment, in which you will be expected to manage and oversee customer accounts, process applications, and resolve inquiries effectively and efficiently.Responsibilities: Oversee commercial collections management to ensure efficiency and effectiveness Process and manage customer credit applications in a timely manner Maintain a high standard of customer service in a fast-paced, high volume call center environment Keep customer credit records up-to-date and accurate Resolve customer inquiries promptly and professionally Engage in B2B collections to manage and recover debts Monitor customer accounts regularly and take necessary actions based on account status Utilize your skills in commercial collections to improve the overall collections process. Requirements Proven experience in B2B collections is essential. Proficiency in commercial collections is required. Ability to manage and oversee collections processes is necessary. Familiarity with credit collections is important. Prior experience working in a call center environment is mandatory. Strong customer service skills within a call center setting are beneficial. Capability to handle a fast-paced call center environment is desirable. Experience in managing high volume call center tasks is a plus. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .