Urgently Hiring to keep up with current Pest demands. Applicants without a Pesticide Applicators License (Core and 7A) are not encouraged to apply.
Job Summary:
The Pest Control Technician is responsible for exterminating or controlling unwanted pests such as mice, insects, wasps, etc. in and around the customer’s homes and property. This includes remediation work. The Pest Control Technician performs essential job functions and other duties as assigned by the Pest Control Manager.
Pay: $20-$22/ hour + 5% Commissions (equate to another $4-$5/ hour).
Classification: Full-time/Hourly/Non-exempt
Work Location: On the road. Local travel.
Work Schedule: Monday-Friday and weekends as needed. Overtime if needed.
Reports To: Pest Control Manager
ESSENTIAL JOB FUNCTIONS
Pest Control:
Evaluate pest control situation by inspecting conditions; identifying infestations and determining causes; analyzing treatment, prevention, and exclusion options.
Identify pests and problem areas at customer sites.
Exterminate, control, or exclude unwanted pests in an environment with the use of an integrated pest management system tailored to the specific site, and customers’ needs.
Apply organic and/or synthetic pesticides in buildings or structures and the surrounding environment following label guidelines
Place pest control materials by determining appropriate bait, including gels, dust, granules, and liquids; applying pest control materials to interior and exterior.
Complete records by entering required information.
Animal Trapping (if assigned):
Set & monitor traps according to Company Policy. (see Company Handbook)
Handle all animals humanely.
Do not set traps when the Heat Index is expected to be over 90 degrees.
Safety:
Maintain quality results by adhering to company standards.
Maintain safe work habits by following company and OSHA standards.
Applying product to structures according to schedule, safety procedures and label instructions.
Equipment Maintenance:
Operate and maintain service vehicle and equipment
Planning:
Plan service calls by checking service contract schedule; organizing driving routes; arranging and confirming daily appointments.
Customer Service:
Resolve customer dissatisfaction by investigating complaints; identifying solutions
Communicate with customers to ensure satisfaction and discuss additional services that meet customer needs for a complete pest management programs.
Serve as a problem solver for your customer by utilizing the in-depth training provided to decide on the most efficient and best overall pest solution for each customer's needs
Work effectively with the customer to assess their needs
Address customer questions and concerns
Provide final job estimate
Provide superior pest management services to our clients
Inspection and Restoration
Inspect buildings and the surrounding environment for signs of pest infestation or pests, locate the source of activity and provide written explanations and recommendations
Enter detailed notes and photographs into Service Bridge
Collect customer signatures as necessary
Measure and document area to be treated and restored
SKILL/KNOWLEDGE/EXPERIENCE:
Required:
Physical stamina to work in periodically harsh conditions as the nature of the job demands.,
Good customer service skills and be customer focused
Strong ability to keep good records of hours worked, chemicals used, and payment collected
Ability to obtain and maintain licenses/certificates as required by federal, state and local regulation
Demonstrate excellent communication skills as you interact with customers, office staff, and service managers.
Operate a company vehicle safely and ensure cleanliness of the vehicle and equipment
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Note: Must pass pre-employment background screen and drug test
Preferred:
Relevant training and/or experience in a similar role is a plus. (Paid training for right candidate)
Expertise and training in pesticide safety and use.
Knowledge about a wide variety of pests and up-to-date with current industrial practice.
Personal Characteristics:
Strong attention to detail and willingness to learn
Must have good time and process management skills
Must be trustworthy as duties are mostly discharged without the physical presence of the client
Must have good organizational skills
Ability to work well independently and part of a team
Able to follow detailed instructions in applying pesticide to avoid harm to the client and self
Must possess a team spirit and be able to work well in a team environment.
Must be able to communicate effectively with clients and colleagues, and possess good interpersonal skills
Must have good customer service skills with the ability to de-escalate situations in which the customer is unhappy and possibly upset.
Education:
High school diploma or GED
At least 2 years of customer service experience
Ability to obtain and maintain licenses/certificates as required by federal, state and local regulations
Updates job knowledge by participating in educational opportunities, including, but not limited to monthly courses pertinent to the industry.
WORK ENVIRONMENT
Riding in a car for periods of time in-between service locations. Bending, kneeling and crawling into tight spaces when necessary to carry out site inspections. Requires standing for a long period of time. Work with pesticides (training and protective equipment to ensure safety). Wearing a mask, safety glasses, hat, gloves, long sleeves, long pants, and boots in all temperatures. Climbing ladders and walking roofs to inspect and treat problem areas.
TRAVEL
Some local travel required. Must have a valid driver’s license and have and maintain a driving record acceptable to our insurance company.
BENEFITS
This position includes medical benefits, 401-K match, paid time off and a flexible work schedule.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
401(k) matching
Health insurance
Health savings account
Paid time off
Compensation package:
Bonus opportunities
Commission pay
Quarterly bonus
Payment frequency:
Paid biweekly
Schedule:
8 hour shift
Monday to Friday
Work Location: In person