Administrative Assistant

Description We are offering a long-term contract employment opportunity for an Administrative Assistant in GRAND RAPIDS, Michigan. As an Administrative Assistant, you will provide vital support to our team, maintaining the integrity of our database, generating reports, and providing comprehensive administrative support. Your role will be pivotal in ensuring our processes run smoothly and efficiently. Responsibilities: Accurately process and maintain customer credit applications and records. Serve as the initial point of contact for our office, effectively managing mail, email, and call lists. Draft and organize correspondence to ensure efficient communication within the department. Maintain physical department files to ensure easy access to vital information. Provide primary administrative support to senior staff, ensuring their needs are met promptly. Manage department invoices and supplies, liaising with the business office to track department finances. Stay current with general ledger codes to ensure accurate financial reporting. Ensure the timely and consistent distribution of relevant communications such as event invites, newsletters, and postcards. Record gift mail receipts to all donors promptly, ensuring recognition of their contribution. Conduct donor research through various software programs to inform our outreach strategies. Assist in the design, evaluation, and implementation of systems that increase productivity and assist in the achievement of department goals. Regularly perform data hygiene on the constituent databases, ensuring that the records are current and accurate. Develop and maintain systems to track scholarships, creating stewardship and reporting processes for scholarship representatives. Generate and distribute monthly and semi-annual reports, providing primary support for executive-level reporting. Collaborate with other team members to develop appropriate and timely reports. Requirements Proficiency in answering inbound calls and managing inbound/outbound calls. Exceptional customer service skills. Proficiency in data entry tasks. Ability to handle email correspondence professionally. Advanced knowledge of Microsoft Office Suite, including Excel, Outlook, PowerPoint, and Word. Experience in scheduling appointments effectively. Proficiency in Google Suite, including Docs and Sheets. Experience in donor communication and management. Proven track record in donor retention and solicitation. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .