Client Service Associate

Job DescriptionWe are seeking a detail-oriented and dedicated Client Service Associate to join our team. The ideal candidate will play a key role in maintaining and strengthening client relationships by providing outstanding support and ensuring client needs are met efficiently and professionally. This position requires excellent communication skills, a proactive approach, and a commitment to delivering high-quality service.ResponsibilitiesServe as a primary point of contact for clients, addressing inquiries and concerns promptlyManage client accounts and ensure accurate documentation and communicationCoordinate with internal departments to ensure client requests are fulfilledPrepare reports, service updates, and meeting summariesAssist in onboarding new clients and supporting retention effortsResolve issues or escalate when necessary to maintain satisfactionMonitor client feedback and recommend service improvements