Client Account Representative

Job DescriptionWe are looking for a Client Account Representative to join our team and serve as the primary point of contact for assigned clients. The ideal candidate will be responsible for managing client relationships, ensuring satisfaction, and identifying opportunities for account growth. This role is best suited for someone who is organized, client-focused, and thrives in a fast-paced environment.ResponsibilitiesBuild and maintain strong relationships with clients through regular communication and meetingsServe as the main contact for assigned accounts and respond to client inquiries in a timely mannerCollaborate with internal departments to ensure successful delivery of services and solutionsTrack client feedback and coordinate with relevant teams to address issues or improvementsPrepare regular reports on account status, performance, and goalsIdentify upselling and cross-selling opportunities to support business growthEnsure all client records are up to date and accurately maintained