Chief Clinical Officer

The CCO is responsible for the supervision and management/administration of program services for children and adults served by Wayne Center. The CCO plans, implements and coordinates all clinical services within the Agency in accordance with established goals, policies, procedures and consistent with Community Mental Health standards and applicable local, state, and federal laws and regulations.  Works in concert with other executive and administrative staff, internal departments, external stakeholders and funding entities to assure that appropriate and necessary services are provided in a quality, timely manner and produce satisfactory outcomes.  Assures that work is performed in a manner that promotes person centered planning, self-determination, professional standards and Wayne Center’s code of ethicsAssumes leadership role and overall responsibility for the development and management of clinical teams. Responsible for the provision of quality services and supports, as may be needed/requested. Provides leadership and direction to department staff, reinforcing organizational goals and setting the tone and expectations for person centered service delivery. Assures quality standards through the monitoring of clinical service provision and assumes responsibility for developing and revising a clinical services manual based on program reviews and operational changes. Oversight and monitoring responsibility for Intake/Referral and Placement activity. Assures that such activities are performed consistent with Detroit Wayne Mental Health Authority contract guidelines and requirements and Wayne Center policies/procedures.  Develops and monitors system to assure quality and timeliness expectations are met.  Coordinates the development and implementation of departmental polices and procedures. Approaches responsibilities within framework of continuous quality improvement.  Establishes departmental objectives consistent with overall organizational goals.