Description of the role:
Lunghamer Buick GMC is looking for a highly motivated Service BDC Representative to join our team in Waterford, Michigan. As a Service BDC Representative, you will be responsible for effectively communicating with customers to schedule service appointments, provide information about services offered, and ensure customer satisfaction.
Responsibilities:
Communicate with customers via phone and email to schedule service appointments
Provide information about service offerings and pricing
Ensure customer satisfaction by addressing any concerns or issues
Effectively manage service appointment scheduling system
Requirements:
Excellent communication and customer service skills
Ability to effectively multitask and prioritize tasks
Experience in a customer service or call center role is a plus
Proficiency in computer systems and software
Benefits:
Competitive compensation
Health benefits
Paid time off
Please reply by email with your resume, and what you would like to contribute to our team.
I look forward to hearing from you.
Thank you Jennifer
About the Company:
Lunghamer Buick GMC is a well-established automotive dealership located in Waterford, Michigan. We pride ourselves on providing top-notch customer service and a positive work environment for our employees.