Position: Service Coordinator II
Type: Hybrid (1 to 2 days per week in-person, 3 to 4 days remote)
Compensation: $21.00 per hour
Schedule:
40 hours per week with some flexibility. One weekend per month required. The week the weekend is scheduled, week day(s) scheduled off.
Mondays required to work in the office. Other days/ times flexible.
Must be available on weekends when payroll is being processed (payroll is processed biweekly.
Working holidays may be required when payroll is being processed (payroll is processed biweekly)
Benefits:
Insurance: Medical (from 60% to 80% employer paid)
401K: Eligibility Upon Hire
Employee Paid Insurance: Dental, Vision, Disability, Critical Illness and Accident Coverage
Generous Paid Time Off.
LaJoy Group is seeking an additional full-time team member that possesses a high level of detail and customer service to work within a growing (and amazing) team. The initial focus of this position is to create budgets, audit and ensure policies are compliant and paid prior to notice, assist with the payroll team and be the main point of contact related to the payroll vendor. A high level of customer service, detail and problem solving is required.
This position requires 1-2 days per week in the Livonia office with occasional travel to Bay City. Mondays are required in-office.
Job Responsibilities
Create and maintain budgets on a monthly basis for a large number of clients.
Manage policies to ensure compliance and appropriate coverage for all clients.
Assist with ongoing audits include pulling files, auditing completion and accuracy of paperwork.
Assist on payroll weeks (biweekly) to scan timesheets, complete data entry and auditing to ensure employees are paid accurately and timely. Assist with completing payroll on weeks in which coverage is necessary.
Main point of contact with payroll vendor for problem resolution.
Assist with questions related to W2’s and tax information.
Backup to the finance team to initiate EIN and UIN policies.
Work closely with the team to implement software, ensuring information is correct. Communicate and train employees on usage.
Requirements
High School diploma or GED
Two to three years of previous payroll, billing or accounting experience preferred.
Previous experience with ADP preferred.
Proficient with Microsoft Office, and other Office Applications.
Excellent verbal and written communications skills and ability to relate to internal and external customers and clients, alike, at all levels.
Strong organizational and administrative skills, able to multi-task and stay cool under pressure.
High level of independent problem solving.
Previous experience working with a vulnerable population or customers preferred.
This job requires a criminal background check. Convictions and pending felony charges are not an absolute bar to employment and will only be considered if required by law or there is a substantial relationship to the circumstances of the particular job or if bond ability is at issue.
LaJoy Group is an Equal Employment Opportunity.