The Henry Ford is a nonprofit organization, an internationally recognized cultural destination, and a one-of-a-kind workplace. Our team is inspired daily by one another as well as the authentic stories of innovation that we share across our four venues. We want you to be part of this legacy and take it forward.As our Event Sales Associate, you would be responsible for assisting with sales activities in a fast-paced, client-oriented environment. We will rely on you to welcome clients through phone and email inquiries. Additionally, you will support the overall operational and service needs of the team through creating files and diagrams, producing internal and external event orders, and managing other duties. Essential Responsibilities
Ensures client satisfaction first and foremost with attentiveness and consistent communication.
Effectively utilizes Infor/CRM as the main tool for managing client information and to support the creation and updating of event orders.
Understands yields for both Professional and Social Markets.
Works with clients to evaluate best options that work within their budget, while meeting minimum yield requirements set by The Henry Ford.
Supports managers with administrative tasks which include correspondence, distributing information, processing deposit requests and receipts, and generating reports.
Provides client site tours as assigned and maintains tour schedule.
Responsible for opening and closing offices, maintaining sales tools and hospitality items, and keeping the team informed of status updates.
Responsible for taking and distributing team meeting minutes.
Performs other duties as assigned.
Your Qualifications
High school diploma or GED
2 years of administrative experience
Valid Driver's License
Proficiency in Outlook, Word, and database software
Flexible availability, including some Saturdays
The Henry Ford is an Equal Opportunity Employer. The Henry Ford prohibits discrimination based on race, color, sex, sexual orientation, gender, gender identity/expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. This Policy applies to any employment, donor or volunteering opportunity (including but not limited to recruitment, hire, employment, program participation, promotion, salary, benefits, termination and all other terms and conditions of employment or service as a volunteer).