Pega Administrator

Pega AdministratorDearborn MichiganLong Term ContractInterview: Zoom Position Description:We are seeking an experienced Pega Administrator and Operations Lead to join our team. The ideal candidate will have a strong background in Pega administration, operations, and project management, and will be responsible for overseeing the day-to-day operations of our Pega platform. This individual will play a critical role in ensuring the platform's performance, stability, and availability, and will be responsible for leading technical projects and initiatives aimed at improving the platform.Skills Required:• Oversee the day-to-day operations of the Pega platform, ensuring its performance, stability, and availability • Lead technical projects aimed at improving the platform's performance and reliability • Implement and manage Pega upgrades to ensure the platform is up-to-date • Monitor and maintain the security of the Pega platform, ensuring compliance with security standards • Collaborate with other IT teams to ensure seamless integration with other systems and platforms • Provide technical support to internal teams and users, resolving any issues that arise • Develop and implement processes and procedures to improve platform performance and reliability • Manage and motivate a team of Pega administrators and developers, providing mentorship and guidance as needed • Serve as the primary point of contact for all Pega-related issues and inquiries, providing timely and effective resolutionSkills Preferred:N/AExperience Required:• Bachelor's degree in Computer Science, Information Technology or a related field • A minimum of 5 years of experience in Pega administration and operations • Strong experience with Pega PRPC, Pega Rules, Pega Workflow, Pega Decisioning, and Pega case management • Strong project management skills and experience leading technical projects • Strong knowledge of SQL Server and WebSphere deployments • Excellent problem-solving and analytical skills • Excellent communication and interpersonal skills • Ability to work independently and as part of a teamExperience Preferred:• Technical expertise: A deep understanding of Pega Platform architecture, databases, servers, and network configurations is essential for a Pega administrator. • Problem-solving skills: Pega administrators need to be able to identify and troubleshoot technical issues quickly and effectively. • Communication skills: A Pega administrator must be able to communicate technical information to both technical and non-technical stakeholders, including developers, business users, and senior management. • Project management skills: Pega administrators need to be able to plan and execute projects, such as software upgrades, migrations, and new deployments. • Business process management: A good understanding of business processes and how they can be automated using Pega Platform is important for a Pega administrator. • Security: Pega administrators should be knowledgeable about security protocols and best practices for protecting sensitive information in the Pega Platform. • Scripting: Familiarity with scripting languages such as Java, JavaScript, and SQL can be helpful for Pega administrators as they may need to write custom scripts to automate tasks. • Continuous learning: The Pega Platform is constantly evolving, so Pega administrators need to stay up to date with new features and releases. Pega 8.x experienceEducation Required:Bachelor's DegreeEducation Preferred:Pega Certified