Customer Service Representative

Description We are actively searching for a Customer Service Representative to join our detail-oriented services team located in CLINTON TOWNSHIP, Michigan. This role provides a short term contract employment opportunity, where the main role will encompass handling customer applications, maintaining precise customer records, and resolving customer queries. The role will also involve monitoring customer accounts and taking appropriate measures as required.Responsibilities: Handle inbound calls effectively, providing high quality customer service Promptly respond to customer issues, ensuring satisfactory resolution Accurately process customer credit applications in a timely manner Update customer details such as address changes over the phone Maintain precise records of customer credit information Utilize Microsoft Word for data entry and order entry tasks Efficiently manage customer accounts and take necessary actions when required Exhibit strong phone skills in managing inbound and outbound calls Learn and adapt to new skills quickly to enhance customer service delivery. Requirements Minimum of 2 years of experience as a Customer Service Representative in a detail-oriented services setting Proven ability to handle inbound calls efficiently and with a detail-oriented approach Experience in a call center environment, demonstrating strong customer service skills Proficiency in data entry tasks, with high levels of accuracy and attention to detail Capability to manage both inbound and outbound calls effectively Must be proficient in Microsoft Word for documentation and reporting purposes Experience with order entry, ensuring accuracy and timeliness in processing customer requests TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .