Azure Virtual Desktop Engineer (North Detroit only - no remote)

Azure Virtual Desktop Specialist (North Detroit only - no remote)Job OverviewWe are seeking a highly skilled Tier 3 Managed Service Provider (MSP) Engineer with specialized expertise in Azure Virtual Desktop (AVD) implementation, configuration, and administration. The ideal candidate will play a critical role in designing, deploying, and maintaining virtualized desktop infrastructure for our enterprise clients.Key ResponsibilitiesAzure Virtual Desktop and Infrastructure ManagementPerform comprehensive design and implementation of Azure Virtual Desktop environmentsConfigure and optimize Azure Virtual Desktop host pools, application groups, and workspace configurationsDevelop and maintain detailed technical documentation for AVD infrastructureActive Directory AdministrationManage user account lifecycles in Active Directory (on-premises and Azure AD)Create, modify, and delete user, group, and computer accountsImplement and maintain group policies across the organizationConfigure and manage organizational units (OUs)Handle user access controls and permissionsTroubleshoot authentication and access issuesManage password policies and implement password reset proceduresPerform regular security audits of user accounts and access rightsDay-to-Day Administrative TasksConduct daily health checks of Azure and on-premises infrastructureMonitor system performance and resource utilizationManage and respond to service desk ticketsPerform routine maintenance and system updatesConduct regular security vulnerability assessmentsManage backup and disaster recovery processesCoordinate with vendor support for critical infrastructure componentsMaintain and update IT asset inventoriesAdvanced Technical SupportProvide in-depth troubleshooting of complex AVD deployment and connectivity issuesDesign and execute migration strategies from legacy desktop infrastructure to Azure Virtual DesktopCreate and maintain PowerShell and Azure CLI scripts for AVD automationProvide advanced technical support and guidance to lower-tier support teamsTechnical RequirementsAzure and Virtualization SkillsAdvanced knowledge of Azure Virtual Desktop architectureProficient in Azure Portal and Azure PowerShell administrationExperience with Azure Active Directory and Conditional Access policiesUnderstanding of Windows 10/11 multi-session operating systemsExpertise in Remote Desktop Services (RDS) technologiesKnowledge of FSLogix profile management and configurationActive Directory and Identity ManagementExpert-level knowledge of Active Directory Domain Services (AD DS)Proficiency in Active Directory Users and Computers managementExperience with Group Policy Object (GPO) design and implementationUnderstanding of LDAP, Kerberos, and authentication protocolsKnowledge of identity synchronization (Azure AD Connect)Familiarity with multi-domain and forest trust configurationsInfrastructure and NetworkingDeep understanding of Azure networking conceptsExperience with virtual network design and implementationProficiency in configuring Azure network security groupsKnowledge of load balancing and high availability configurationsUnderstanding of Azure identity and access managementTechnical QualificationsMicrosoft Certified: Azure Virtual Desktop Specialty certification (preferred)Microsoft 365 Certified: Modern Desktop Administrator AssociateMinimum 3-5 years of experience in enterprise virtualization technologiesStrong scripting skills (PowerShell, Bash)Excellent problem-solving and analytical skillsAdditional RequirementsAbility to work in a fast-paced, dynamic environmentStrong communication skills, both written and verbalCapacity to explain complex technical concepts to non-technical stakeholdersCommitment to continuous learning and staying current with Azure technologiesPreferred QualificationsExperience with Intune and endpoint managementKnowledge of cloud security frameworksFamiliarity with compliance and regulatory requirements in cloud environmentsExperience with zero trust security modelsPhysical RequirementsAbility to work in a standard office environmentOccasional on-call and after-hours support may be required