Service Manager

At Pomp's, we don't idle-we drive careers forward! As a leading tire service company since 1939, we're built on hard work, dedication, and a commitment to excellence.We're currently looking for a Service Manager to join our team and play a critical part in our daily operations. This dynamic role collaborates directly with customers to schedule their service needs. If you're looking for growth opportunities within a successful company, this is the perfect place for you - many of our Store Managers started in this position!Why Join Us?Comprehensive Benefits - Eligible to enroll in medical, dental, vision at affordable ratesSupplemental Benefits - Eligible to enroll in life insurance, Short- & Long-Term Disability, Critical Illness Insurance, Accident Insurance, Death and Dismemberment Insurance, and Hospital Indemnity InsuranceRetirement Savings - 401(k) with company matchPaid Time Off - Holidays, sick time, vacation, and special "Happy Days" for life events available day oneEmployee Discounts - Save on company productsCareer Growth - Opportunities for skill development and advancementWhat You'll Do:Diagnose tire issues and recommend effective solutionsHandle incoming calls and respond to customer inquiries promptlyDelegate tasks to service employees to maintain workflow and efficiencySupport inventory management to ensure proper stock levelsAssist in the shop to help maintain production levelsFollow up on past-due accounts to ensure timely paymentsEnsure service employees receive proper training and developmentMaintain a clean and organized workspace at all timesPerform additional duties as assigned by the managerWhat You Need:High School Diploma or equivalent requiredValid Driver's License and ability to pass pre-employment driver's filePreferred: Experience in management and salesStrongly preferred: Previous experience in the tire industryAbility to read and verify work order details accuratelyStrong ability to maintain confidentiality of personal and business informationFamiliarity with MaddenCo software system is a plusExceptional communication skills, with the ability to engage effectively with both internal and external customers and co-workersAbility to lift, carry, or move up to 50 pounds regularly; occasionally lift, push, or move 100 poundsDon't let your career stall-put it in drive with Pomp's Tire Service! Apply today!EEO Employer/AA: M/F/Vets/Disabled