Part & CAD Readiness Process Specialist

Troubleshooting operational issuesEducating global users on Part and CAD Readiness – EDP processes and systemsImproving systems through benchmarking and studying current practicesWorking closely with engineering functions and ICT partners to ensure project deliverables are metParticipating in business requirements gathering sessions, documenting requirements, and supporting development work with ICT partnersMonitoring and testing IT solutions before implementation to ensure business requirements are metAssisting with project communicationWriting and maintaining user documentation and serving as a point of contact for Part and CAD Readiness process issuesWriting and maintaining training documentation for Part and CAD Readiness – EDPPlanning training sessions to educate users on effective tool usageRisk management: Identifying risks (e.g., outdated contents, enhancements) and planning mitigationsIssue escalation and reporting: Identifying blockers and escalating appropriatelyCreating timelines for tool enhancements and content updatesCommunications & Working Relationships:Self-starter with a passion for innovationComfortable working in a global settingExperienced in documenting business and system requirementsDemonstrated ability to lead a cross-functional team toward a common solutionPerformance Indicators:Training schedule adherenceTracking through Power BI dashboardsCustomer support effectiveness