insurance adjuster apd - hybrid.
worcester , massachusetts
posted today
job detailssummary
$50,000 - $60,000 per year
permanent
associate degree
category office and administrative support occupations
referenceAB4562942
job detailsFor more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. Hanover lives their values every day, demonstrating they CARE through their values, ESG initiatives and IDE journey. The Claims team is currently seeking an experienced Auto Adjuster to join in their Worcester MA - Richmond, VA - Itasca, IL or Howell, MI office location. The Hanover Insurance Group has adopted a Hybrid work model that is 3 days in office, 2 days remote. This is a full time, exempt role. POSITION OVERVIEW: Responsible for the investigation, negotiation, and resolution of claims in accordance with policy provisions, business expectations, and jurisdictional requirements. Includes the input of claim data and guiding insureds and claimants through the claim process and options.Responsibilities:
Have or secure and maintain appropriate state adjuster license(s) and continuing education credits.
Work within specific limits and authority on assignments of moderate technical complexity.
Use discretion and independent judgment in claim handling
Possess functional knowledge and skills reflective of fully competent practitioner.
Investigate, analyze, evaluate, and negotiate claims of minimal to moderate complexity.
Be responsible for some to all aspects of each claim, including informal hearings, arbitrations and small claims litigation and maintaining a high level of productivity, confidentiality, and customer service.
Implement and coordinate the most effective management techniques to mitigate loss and expense payments.
Skills:
NEGOTIATIONS
Investigations
Written Communication
Verbal Communication
Problem Solving
Licensing
Organizational Skills
Time Management
Qualifications:
Years of experience: 2 years
Experience level: Experienced
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