We want you to join our team at the TownePlace Suites by Marriott, Westport as a part time Front Desk Attendant! At our hotel you'll have a great work environment surrounded by friendly coworkers and have opportunities for cross training, career growth and mentorship. As a Marriott Team member you'll receive amazing discounts on hotel rooms for both you & your family to enjoy. In addition we run Company wide incentives both year round & seasonal for all staff. If you are a self-motivated, guest-focused candidate with some weekend availability apply for this Front Desk Attendant position. A friendly & welcoming personality is exactly what is needed to be successful as a Front Desk Attendant here at the TownePlace Suites. This is an exciting opportunity if you are interested in developing your professional skills.Refer a friend once you join and earn up to $500Pay: $15.50 PER HOURShift: Part timeSchedule: AM and PM, must have weekend availability Responsibilities:
Maintain a warm, welcoming and professional demeanor while interacting with all guests.
Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
Answer the phone in a professional & helpful manner.
Follow procedures on posting charges and settling guest accounts.
Effectively address and resolve guest problems to increase guest satisfaction.
Be knowledgeable of emergency procedures and Hotel policies.
Practice punctuality for scheduled shifts.
Keywords: Hotel, Hospitality, customer service, front desk Requirements
Customer Service Experience
Hotel Marriott Experience is a plus but NOT required
Attention to detail
Reliability
Able to work alone and as a team
Benefits
401K Matching
Brand Wide Travel Discounts
Company Wide Travel Discount Program
Referral Bonus Incentive
Retention Bonus Incentive
Annual Review Program
Extensive Room for Growth
Paid Training