Please submit applications for this position using the following link: https://careers-anothersource.icims.com/jobs/101485/assistant-director-transit-services-umass-amherst/job?mode=job&iis=SOURCE&iisn=Craigslist
Another Source’s client, UMass Amherst, is recruiting a Transit Services Manager to join their team in Amherst, MA.
About UMass Amherst
UMass Amherst, being the Commonwealth's flagship campus, offers a unique work environment set in the picturesque Pioneer Valley of Western Massachusetts. You'll be part of a nationally ranked public research university surrounded by the intellectual energy of the Five Colleges consortium. This position provides a chance to work in a culturally rich setting while being near major urban centers.
About the Department:
UMass Transit Services (UMTS) is one of the nation’s best and largest student transportation cooperatives, with over 150 student employees operating a full-service fixed route, campus ADA paratransit, and special charter services. UMTS is an operating contractor to the Pioneer Valley Transit Authority (PVTA) and carries up to 3.5 million transit passengers on a fleet of 35, 40 and 60’ transit buses, including three electric. UMTS is the heart and soul for campus and regional mobility services, and we are proud to be an integral part of learning environment for UMass students, and offer a proud tradition and future of inclusivity, informality, and innovation for all co-workers, in a fun, safe and supportive culture. Learn more about UMass Transit: https://www.umass.edu/transportation/transit
What’s in it for you:
UMass Amherst offers a comprehensive compensation and benefit package including health, dental, and vision insurance; life and long-term disability insurance; generous paid time off; tuition remission; and robust retirement options. https://www.umass.edu/hr/benefits-and-pay/benefits
About the role:
Collaborates directly with the Director of Transportation to manage the operations, transit fixed assets, and development of UMass Transit Services public transit, ADA paratransit, field trip and meet-and-greet services, including the development and implementation of policies, plans, and programs focused on ensuring safety, cleanliness, service quality, and customer experience.
Essential Functions
Provides independent operational leadership for all aspects of UMTS transit, campus ADA paratransit, and charter services for both regular and special event operations.
Develops and executes employee and student staff enrichment policies and programs that foster inclusion, equity and diversity that fulfills the collective organizational need for unity, pride, and belonging.
Conducts independent business analytics that support coherent, practical, and balanced transportation program recommendations that allow for thoughtful engagement with key stakeholders, including University leadership, Pioneer Valley Transit Authority and Parking and Transportation Advisory Board (PTAB) members on matters pertaining to all UMTS services.
Supports the PVTA in all matters related to Federal Transit Administration and MassDOT transit program compliance, including USDOT 49 CFR Part 655 and all other elements related to Commercial Drivers License (CDL).
Develops, manages and coordinates all matters related to service planning, schedules, and employee time assignment that meets the needs of the UMass and Five College academic program schedules and the PVTA.
Collaborates with accessibility advocates, clients, and entities that support all ADA paratransit services, especially those services that support the UMass academic mission.
Manages emergency operations management for planned and unplanned campus and regional events that may require Transportation Division resources and assets.
Manage, audit, and submit monthly and ad hoc business analytics required by the PVTA, FTA, MassDOT and other relevant entities, including complex datasets for the FTA National Transit Database program.
Conducts independent investigations for accident and incidents on behalf of PVTA for the purposes of risk and worker compensation management.
Provides staff guidance, development, and discipline in order to meet hiring goals established by the University. Participates in discussions related to staff planning and resource allocation. Participates in sensitive employee-related matters, such as acting as a grievance hearing officer and/or conducting labor relations discussions with decision-making authority for the assigned areas. Uses access to sensitive and/or not-yet-public university-related information on in the performance or the responsibilities of position and exercises care to prevent unnecessary disclosure to others.
Develops and implements strategic business plans focusing on transportation needs in cooperation and coordination with all UMTS departments involved in regional decisions.
Advises the Director of Transportation and Associate Vice Chancellor on significant matters affecting UMTS transit operations and policies.
Supports and coordinates a capital investment program with the PVTA and interested parties.
Directs the conduct of studies, investigations, and analyses at the direction of the Director of Transportation Services and presents oral and written reports of findings and recommendations.
Cultivates the UMTS safety vision; approves and adopts the agency′s safety rules, policies, and procedures; communicates safety expectations; and maintains accountability for the safety performance of the entire agency.
Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of the University are carried out.
Required Qualifications:
Bachelor's Degree in related field.
5 Years of relevant experience, 2 in a supervisory capacity
Preferred Qualifications:
Master’s Degree in related field preferred
Managing a large diverse workforce within a resource limited entity
Class A or B Commercial Driver License (CDL) without restrictions and with Passenger Endorsement from state of legal residence, or ability to attain one within six months of hire at UMTS expense
USDOT/FMCSA Medical Card for Interstate Non-Excepted operations or ability to attain one within three months of hire at UMTS expense
FMCSA 49 CFR Part 655 Drug and Alcohol testing, including pre-employment, random, reasonable suspicion, and post-accident
Knowledge of theories, principles, and practices of bus transportation system planning and operations
Knowledge of financial, analytical, and statistical research processes and procedures
Experience in establishing, managing, and administering capital and operating budgets
Experience with local, state, and federal laws, and regulations
Interact professionally and sensitively with various levels of UMTS employees, outside representatives, and public officials.
Experience with planning, organizing, and controlling the integrated work of a multi-tiered public transit organization
Providing leadership by building and managing teams
Another Source works with their clients, on a retained project basis. We are committed to building inclusive candidate pools as we partner with hiring teams. Veterans, women, people of color, LGBTQIA+, and people with disabilities are encouraged to apply. As you read through the job posting and review the list of qualifications (required and/or preferred), please do not self-select out if you feel you do not meet every qualification. No one is 100% qualified. We encourage you to apply and share your story with us.