Copier Service Technician – Industry Experience Preferred, training offered
Full-time Monday through Friday 8am to 5pm. (Flexible schedule is possible)
Essential duties, responsibilities and expectations include but are not limited to the following:
Performs a full range of service, troubleshooting and repair procedures.
To include: Inspection, cleaning, lubricating, diagnostics, installation of equipment/accessories/parts/components, installing retrofits and modifications, repairs and/or replaces defective or worn parts as necessary to address reported or expected problems.
Performs Basic Connected installations, sets up IP addresses, downloads printer drivers and provides customer training on printing standalone and network devices.
Demonstrates required digital competencies associated with assigned products and level assignment.
Completes technical training on new equipment as assigned.
Wants to work in an environment where learning/development is encouraged. This includes improving
expertise, achieving certifications that will benefit our customers, the company and the individual.
With necessary training, will work with customer's IT to support server-based programs that help in the management of the equipment we provide.
Ready to support or ready to learn to support the cloud enabled technologies that accompany the
equipment and supporting software that we provide(Azure,Google Suite etc).
Dismantles devices to gain access to and remove defective parts.
Adjusts functional parts of devices and control instruments.
Operates machines to test their performance.
Initiates orders for parts required for repair of equipment Inventory.
Maintains productive, professional relationship with all company personnel.
Maintains a positive demeanor and is a contributing team member.
Performs other duties as assigned.
Regular, reliable and predictable attendance is required.
Qualifications:
A valid driver’s license and good driving record is a must
Excellent customer service skills
Excellent communication skills
Strong analytical and trouble-shooting skills
Ability to lift and carry 50lbs.
Must be a self starter
Must be capable of working independently
Ability to handle high stressful situations and thrive under pressure
Impeccable Integrity and honesty
About H. L. Dempsey Co., Inc.
Incorporated in 1960.
We practice open book management.
We have quarterly and annual profit-sharing programs
Group Health Coverage provided
Flexible Spending Accounts Sec 125 (for medical and childcare) are available.
Health Savings Account
Group disability insurance and life insurance provided. Vacation & Sick time, paid company holidays 401k plan.
H. L. Dempsey Co., Inc. is committed to providing equal employment opportunities for all applicants and associates.