Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.Position SummaryDo you want to make a large impact in your next role? Join CVS Health, a Fortune 5 company, as a Program Manager of Formulary Strategy and Operations! As a Program Manager with Formulary Strategy and Operations, you will assume a highly visible role within the Trade organization that drives strategic initiatives and operational execution in support of critical processes and core business operations. As the pharmacy benefit landscape changes with new high-cost therapies, increasing pressure to reduce pharmacy costs, and the evolving policy landscape, the CVS Health Trade team is looking to tackle these challenges head-on to best provide high-quality, low-cost healthcare for our clients and patients. The right person for this role is a highly motivated, organized individual who can balance engagement in various high-priority initiatives. You will work closely across a variety of business units and levels to ensure successful identification, development, management, and ultimately completion of tasks required to deliver on key operational processes and initiatives. You will develop processes, status dashboards, and other tools to deliver actionable insights and reports to Formulary Strategy and Operations leadership and the broader Trade organization. The role will entail working with internal Trade and cross-functional partners to develop tools, provide program management, and liaise with teams supporting reporting to deliver critical reports and ad hoc strategic analyses. Primary responsibilities:
Partner with the Executive Director of Formulary Strategy and Operations to manage strategic initiatives for the Trade Team, including working in a cross-functional team environment on multiple projects simultaneously.
Develop foundational materials to proactively define and manage projects such as charters, status trackers, and project management frameworks.
Ensure the end state of various projects meets business objectives and that all deliverables and due dates are met; proactively identify issues that may stall project and works with relevant partners to address such issues.
Manage key governance for the Formulary Strategy and Operations team, such as weekly team meetings and project status checkpoints.
Manage repository of Trade reports in MS Teams including but not limited to access governance, report inventory tracking, FAQs, and intake of new reports.
Support framing of decks/analyses for an executive-level audience, including managing working with cross-functional partners to identify any data needs.
Upkeep reporting and documentation on file-sharing tools as needed (i.e. Teams, SharePoint, etc.).
To be successful, you will utilize your ability to create and manage effective tools to drive efficient operations, as well as your experience coordinating across cross-functional teams with the ability to identify critical issues. Join the company helping people on their path to better health! Our organization offers a competitive benefit package including vacation and holiday paid time off, health/dental/vision insurance, work/life balance, employee discounted stock purchase program, 401K, tuition reimbursement, and employee discounts at all CVS stores.Required Qualifications
3+ years of experience leading large, cross-functional projects within healthcare/PBM, account services, customer service, or related industry
Excellent project management skills with ability to lead and engage in multiple projects and initiatives and appropriately, prioritize her/his own time, and adjust priorities as needed to meet deadlines
Experience holding project teams accountable and driving projects to completion
Excellent organization and time management skills
Mature decision-making, analytical, oral and written communication, and presentation skills; advanced MS office skills
Highest level of attention to detail when working within legal and compliance regulations, while working with sensitive, confidential, and protected data
Preferred Qualifications
Project Management Professional (PMP) certification or similar.
Experience in healthcare or managed care, which may include PBM, pharma, retail/specialty pharmacy, hospital, market access, account management, or health plan experience.
Experience using lean process tools and leading process improvement exercises.
Education
Bachelor’s degree in business operations, healthcare management, or related field required
MBA, Master’s Degree, or PhD preferred
Pay RangeThe typical pay range for this role is:$63,300.00 - $139,200.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 03/26/2024CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [email protected] If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.