· Build and develop a well-rounded team of Assistant Managers and Sales Associates.
· Train and coach employees on policies, procedures, and job duties.
· Proactively greet customers and develop lasting relationships.
· Sell tile and related products to exceed customer expectations.
· Learn and use knowledge of all store and warehouse operations.
· Lead by example to achieve sales goals
· Learn the installation process and products to educate customers.
· Track established store sales goals.
· Provide customers with updates on product delivery status.
· Maintain professional standards to protect The Tile Shop brand.
· Develop schedules for direct Store Associates and Store Warehouse Personnel.
· Maintain inventory accuracy.
· Use good business practices at all times.
· Other duties as assigned.