Sr. Director, Enterprise Sales Associates (ESA)

This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business. ServiceNow is the fastest growing enterprise cloud software company in the world, and we believe it’s the great people we hire who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come join our Sales A-team.What you get to do in this role:Manage a team of sales leaders (1st Line Sales Managers) who manage quota carrying Enterprise Sales Associates (ESAs), ensuring all teams exceed monthly and quarterly quotasWork cross-functionally with the Enterprise Field Leaders (1st, 2nd and 3rd Line) your ESA Managers support, ensuring there is a solid partnership and understanding of our ESA Go-to-Market and how the ESAs impact the Field.Develop a leadership team who manage end-to-end sales for Enterprise, Public Sector, Federal, Healthcare and Life Sciences, and Canadian regions.Represent the ESA organization within the regional business at Quarterly Business Reviews (QBRs) and similar meetingsHold regular Team forecasting sessions, pipeline reviews, one on ones, and team meetings to drive the team’s forecast and resultsJoin/co-sell with your managers on customer and prospect calls to close dealsAnalyze current process and systems to identify opportunities to improve customer outreach and pipeline managementSet and track key sales targets and supporting metrics for your team around leading and lagging KPIs to ensure both the lens of current Quarter and the rolling 4 quarter pipeline are both being taken into consideration.Maintain alignment and collaboration with the ESA Sales Leadership teamCollaborate with the Global Sales Play team and execute on the rollout, enablement and sourcing of new business around the specific sales plays selectedDrive the organization, timeline and execution around new hires, onboarding and ongoing training to enable team to achieve sales quota and ongoing professional developmentMeet or exceed Monthly, Quarterly and Annual sales objectives.Build an open-communication environment for your ESA leadership team that encourages and motivates your leaders to innovate and get creative.Facilitate resources necessary to further sales cycle such as Solution Consultants, Solution Sales, Sales Operations, Marketing etc.Provide timely and accurate information to Senior Leadership around forecasting, territory plans, business objectives etc.Occasional travel for training and/or meetings may be required.