Product Manager - Healthcare

The Opportunity:This person will be responsible for Flywire’s healthcare billing platform, building out our suite of affordability solutions for patients and enhancing the experience for our customer’s staff.  This person’s mission will be to build software that grows the value our existing client base derived from our product, to attract new clients through innovative and exciting solutions, and to make the platform more consumable by external integrators.Key Responsibilities:Create, manage, and refine the roadmap and backlogDefine user stories, lead sprint planning, and backlog refinement.Define and measure product KPIs, then identify trends and craft product improvements in response.Create alignment internally to drive a coherent and explicit set of priorities for the development teams.Work across functional teams (Marketing, Implementation, Customer Success, Sales) to ensure that new products, features, and functionality are market ready.  This includes helping with documentation, training, pricing, rollout strategy, etc.  Manage and track all resources and activities to ensure all deliverables will be completed on timeQuality – Delivering a quality solution to our clients is paramount to our success and growthKey Performance Indicators:Development of thorough and crisp definition of our implementations including precise timeframes and implementation goals and resultsOn time and within budget implementations resulting in high levels of customer satisfactionClear and timely communications and project reporting