ESSENTIAL FUNCTIONS: The Town of Yarmouth is searching for an Outreach
Coordinator to join their Senior Services team! Working under the direct
supervision of Director of Senior Services, the Outreach Coordinator
performs empathetic counseling to elders and caregivers offering
support, services and resources to assist them with their needs.
Develops and maintains working knowledge of local, state and federal
programs that benefit elders with an emphasis on programs supporting
low-income elders including services offered by Elder Services of Cape
Cod and Islands. Serves as an advocate for frail and isolated seniors
residing in the community without the support of family and friends.
Assists elders with applications. Manage internal related programs.
Maintains statistics of services provided to clients and compiles them
in a monthly report. Attends continuing education to increase knowledge
of ever-changing programs and regulations affecting elders. Meetings
with clients may take place in Outreach office, on the phone, remote,
client?s home or any place that is mutually agreed upon. Collaborates
with other Town Departments and area resources on behalf of elders. All
other related work as required. RECOMMENDED MINIMUM QUALIFICATIONS:
Associate's Degree in Social Sciences, Bachelor's Degree preferred.
Three years experience in human services counseling and referral,
experience with senior services preferred, or any equivalent combination
of education and experience. Must have a personal vehicle and a valid MA
class D driver's license to travel to multiple locations. Must be
sensitive to the needs of elders with the ability to express empathy
while problem solving. Demonstrate good social, interpersonal, written
and verbal skills. Ability to maintain a high degree of confidentiality
regarding information obtained from clients. Must be proficient in MS
Office skills and database. Physical requirements include minimal
physical effort required for work performed in the office and to travel
to client sites. Position requires the ability to operate a keyboard and
standard office equipment at efficient speed. Applications received
prior to April 2, 2025 will receive preference.