HVAC & Plumbing Dispatcher
Position: Dispatcher for HVAC and Plumbing Technicians
Location: Platinum Home Services, Inc. Fall River
Schedule: Monday to Friday
Overview:
Join our dynamic team as a Dispatcher coordinating our skilled HVAC and plumbing technicians. Ensure seamless operations and exceptional customer service through effective scheduling and communication.
Key Responsibilities:
- Answer incoming calls and respond to customer inquiries promptly
- Schedule and dispatch HVAC and plumbing technicians for service calls
- Coordinate daily work assignments and ensure efficient use of resources
- Maintain accurate records of service calls and technician schedules
- Provide excellent customer service and resolve scheduling conflicts
- Collaborate with technicians to optimize service delivery
Requirements:
- Strong organizational and multitasking skills
- Excellent communication and customer service skills
- Basic computer proficiency and experience with scheduling software
- Previous experience in dispatching or office administration is a plus
Why Join Us?:
- Friendly and supportive work environment
- Competitive salary and benefits
- Opportunities for career growth and development
If you are a proactive and organized individual ready to contribute to our team, we would love to hear from you!
How to Apply:
Please send your resume and a brief cover letter