Vacancy caducado!
Description Robert Half is looking for someone who loves building solid customer relationships for a Customer Service Representative position in the growing Plastics Manufacturing industry. If you're looking for work as a Customer Service Representative and are articulate and highly-skilled, we could have an excellent career opportunity for you. This Customer Service Representative job is long-term contract / temporary to hire, and located in Palmer, Massachusetts. This is a great position for you, if you thrive in a dynamic, rapidly-changing call center.Key responsibilities
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Organize and route incoming telephone calls
Field and send out send written business correspondence
Deliver outstanding, friendly customer service in a timely fashion Requirements - Proficiency with Microsoft Office applications
Comfort and confidence when interacting with internal and external partners and clients/customers
Upbeat, positive attitude and an approach to work rooted in professionalism
Proficient with diversified computer software and systems
Excellent communication and organizational skills
Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Demonstrated knowledge of Customer Account
Proficiency in order entry
Foundational knowledge in Microsoft Outlook
Customer service experience preferred
Adeptness in Assist Customers
Pleasant Phone Manner experience highly preferred
General familiarity with Customer Satisfaction
Call Center Customer Service experience
Microsoft Excel experience highly desired
Practical knowledge of Customer Support
Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Excellent customer service and office administrative skills
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .
Vacancy caducado!