Hobbs Brook Real Estate LLC is an innovative commercial real estate leader with a portfolio of forward-thinking, sustainable properties in the United States and Singapore. Shaping the market since 1952, the company acquires, develops, manages, and serves as a valued partner to a variety of stakeholders. Hobbs Brook Real Estate (HBRE) brings unique property visions to life with a commitment to improving both the environment and the community. For additional information, please visit www.hobbsbrook.com. HBRE is the real estate division of FM Global.This position supports our award-winning Four Points by Sheraton Hotel and Conference Center in Norwood, MA!Responsible for supervising and coordinating all activities of multiple food and beverage revenue outlets including social events, conference events, the hotel breakfast operation along with the conference break operation and the banquet beverage operation. This position is financially responsible for over $4m in food sales, $500,000 in beverage sales annually. Other financial responsibilities include payroll and gratuities, in excess of $1M annually. Responsibilities also include directly supervising the outlets manager or supervisor and assistant banquet manager, hiring, training and coaching line staff. Administrative duties include scheduling, payroll and end of event accounting responsibilities. Managerial duties include customer and staff resolution along with meeting the goals of entire Banquet department, and the F&B department. Other duties include:
Recruiting, training and supervising banquet staff
Managing budgets and statistical and financial recordkeeping
Prepares and presents staffing and sales reports
Constantly assessing the operation and making profitable decisions to better the property; sets financial goals for department
Assisting and providing feedback regarding menus
Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
Assisting in marketing and promotions of hotel and department
Overseeing product stock levels
Interacting with guests and handling customer inquiries and complaints
Assisting in special event coordination and reservations
Meets and greets guests upon arrival and departure of events
Makes recommendations on upgrading equipment and service levels
Cash handling and administrative duties
Direct FOH contact for all social events
Continuously monitors operation and makes suggestions and improvements on service
Oversees performance management for FOH staff including annual merit team increases
Manages a staff of approximately 1 assistant banquet manager, 1 food and beverage supervisor and over 20 banquet staff members
Works as a host for all social events, managing every aspect of the event from start to finish
Previous banquet experience required.
Prefer 3 years of management experience in hotel or banquet facility setting
The hiring range for this position is $70,300 - $87,900 USD. The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM Global’s comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances, free meals, and Sheraton/Marriott employee discount at participating hotels.Hobbs Brook Real Estate is an Equal Opportunity Employer and is committed to attracting, developing and retaining a diverse workforce.#fourpointsnorwood #LI-JM1