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Full-time, 40 hours per week, Day shiftJob Summary:TheProject Managerprovides a broad range of project and application support, such as but not limited to, project planning and tracking, analytics to support business decision making, meeting coordination, preparation & documentation, and project communication efforts. This role will work on multiple concurrent projects, many of which involve interaction with clinical and administrative leaders throughout NCH and the MGB system.This role must be able to work independently, collaborate with multiple disciplines, and manage myriad types of projects. TheProject Manageralso provides support for NCH interdisciplinary system users and teams, which will include troubleshooting and working to find solutions to complex problems. The types of projects will span all work areas of the hospital: inpatient, outpatient, clinical, administrative and support functions as well as various types of technologies.
Essential Job Duties and ResponsibilitiesProject Support· Provides support and coordination for assigned activities, ensuring all assignments and projects are delivered on-time and within scope.· Assists in driving forward the objectives of the select projects and committee(s) by collaborating and serving the teams and/or chairs’ needs.· Oversees meeting logistics by working with stakeholders, administrative assistants, and others to ensure key stakeholders are in meetings/engaged in the work.· Assists in developing and maintaining detailed project plans with timelines, milestones, and dependencies with appropriate interim milestones to mark progress.· Partners with project leadership to plan project activities, determine meeting agendas, and facilitate as appropriate; takes detailed meeting minutes and documents key takeaways such as decisions and action items.· Proactively identifies potential issues / challenges to project implementation, escalates them to leadership, and supports devising contingency plans.Analysis· Creates and runs reports and performs data analysis to support business decision-making and operations; presents data to both business and clinical constituents in an accurate, meaningful, and concise manner.· Gathers data and compiles information from a variety of disparate sources and ensures data integrity using quality checks at various points in the process.· Provides input to the team or senior leadership on additional analyses and key next steps.Communication and Collaboration· Develops strong, positive relationships with all levels of staff across NCH and MGB; collaborates with these colleagues to leverage their expertise and experiences to advance the work objectives.· Participates in relationship building by providing exceptional customer service and resourcefulness; exhibits professionalism in serving as a point of contact for work.· Develops and disseminates accurate, relevant, and timely project updates to project leadership, subject matter experts, committees, and NCH/MGB leaders.· Prepares concise, creative, professional summaries of analyses and plans for members of Senior Leadership and others, as appropriate.Technology Training & Support· Develop a deep understanding of Mass General Brigham Epic system build, workflows, and reporting which includes the training of end-users.· Support clinical and business application end users at the elbow, over the phone, and online.· Help to identify issues, potential required fixes, and future enhancements.· Work to cultivate strong, positive relationships with clinical and administrative departments as well as Mass General Brigham team member counterparts.· Help create a positive team-based environment.· Intermittently act as on-call support for end users with urgent issues.Perform other duties as assigned.EssentialKnowledge, Skills, and Experience Required for the PositionSkills/Abilities/Competencies· Strong organizational skills and attention to detail.
Demonstrates the ability to learn and utilize new application software and systems.
· Ability to manage multiple, concurrent projects and re-establish priorities as necessary with direction from leadership.· Strong sense of proactiveness – ability to manage and drive work and agenda with leadership guidance.· Execution oriented mindset: deliberate and decisive with strong planning, organization, and time management skills - gets things done with direction from leadership.· Willingness and ability to undertake tasks from administrative support to supporting strategic project planning and everything in between.· Strong listening, writing, communication, and interpersonal skills.· Strong customer service orientation: ability to effectively interact with external and internal stakeholders with professionalism.· Initiative and creative problem-solving skills, adapting the approach as needed.· Demonstrated ability to work effectively, both independently and within a team.· Ability to effectively respond to time sensitive issues and meet deadlines; takes ownership and accountability for timeliness and accuracy.· Ability to manage confidential information.· Ability to assist other team members and end users in calm and professional manner.· Positive attitude and willingness to own all aspects of a project.· Thrive in learn-as-you-go environment.
· Familiarity with Hospital Operations is a plus.Qualifications· Bachelor’s degree required.· 1-3 years of experience in project administration, project management, operations, or other directly relevant business experience, preferably within a healthcare environment.· Proficiency in Microsoft Office (Word, Excel, PowerPoint, Visio, SharePoint) required, and adept at learning new software applications.· Strong project management and people skills with effective communication and organization required.· Prior clinical and/or business analysis and project coordination experience preferred.· Epic proficiencies or certifications preferred.Special Requirements· Normal office working conditions. The noise level in the work environment is quiet to moderate.· This position may involve travel in support of project execution and business development as needed up to 4 times per year; more as mutually agreeable.· This position may involve work outside usual working hours and some travel, with advance notice.· Local travel to Mass General Brigham sites as needed.· Must be available to work in the case of a Hospital declared emergency.Job: IT Project Management Organization: Nantucket Cottage Hospital (NCH) Title: Project Manager Location: MA-Nantucket-NCH Nantucket Cottage Hospital Requisition ID: 3275529
Vacancy caducado!