System Test Execution Engineer - 2206

KIOXIA America Inc., formerly Toshiba Memory America Inc., is looking for a System Test Execution Engineer, Customer Technical Support Engineer, SSD BU in the Customer Technical Support department.This role reports to the Sr Manager, Customer Technical Support, Central Region, SSD BU.As a Test Execution engineer, this role will include conducting hands-on testing of SSDs in a variety of customer test environments. You will work with internal teams to test and troubleshoot SSD products in a range of storage systems with different OS and BIOS environments. In some cases, you will collaborate directly with customers on test design and execution plans. Responsibilities:Work independently as a test engineer to set-up and conduct hands-on testing of NVMe and SAS SSD products in storage platforms including PowerMax & PowerStore.Generate records to track test progress and results in an organized manner. Submit JIRA as FW bugs are found.Create test plans for optimized efficiencyCollaborate with internal and customer engineers, including international teams, to support SSD software testing.Communicate frequent status updates to relevant team membersDocument, troubleshoot and resolve technical issues in a variety of OS environmentsConduct first-level failure analysis on any SSD drives that fail during qualification.Perform other lab-related functions related to the support of our products and customers, including planning new test equipment purchases, maintenance and configuration of existing equipment infrastructure as needed.Install NVMe and SAS Servers into racks