Summary: Duties include providing technical services to all of the Energy Services Programs ensuring that the programs meet all contractual, production, and technical obligations. Conduct appointment scheduling, heating system inspections, and energy weatherization audits. Respond to emergency no-heat needs of clients, educating clients about energy conservation, and completing related program administrative duties. Evaluate all weatherization work needed, identify health and safety issues, monitor and improve contractor performance of installed measures, maintain program records according to established standards. Must have strong computer skills, organizational, customer service skills, ability to communicate complex technical and program information, and demonstrated commitment to working on behalf of people of all income levels. Why Work for SMOC?
Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.
Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.
Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.
403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.
Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.
Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.
Primary Responsibilities:
Perform home energy evaluations in support of the Department of Energy (DOE) and utility-sponsored energy efficiency programs.
Evaluate the condition of vapor and thermal systems including insulation and air flow.
Perform Infrared scanning and blower door testing as well as combustion safety protocols
Prepare work orders and cost estimates
Client energy education
Engage all clients by understanding and addressing their needs whether within or outside the scope of work.
Attend & participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas.
Maintain confidentiality of client, employee, and agency information in accordance with federal and state laws and funder requirements.
Ensure compliance with program/department, agency, and/or funder requirements, as well as, SMOC policies & procedures.
Other duties as assigned.
Knowledge and Skill Requirements:
Possess a working knowledge of air and heat flow in buildings, factors that affect building heat loss, construction features and critical junction points of common housing types, insulation R-values, different insulation materials and installation techniques, various air-sealing techniques and appropriate materials
Causes of and remedies for existing and potential moisture problems, causes of and remedies for other existing and potential indoor air quality problems; Residential mechanical ventilation systems; Minimum ventilation rates/building tightness limits based on the appropriate ASHRAE 62 standard.
Ability to measure the dimensions of floors, walls, ceilings, windows, and doors, and compute surface areas; Compute the volume of conditioned space of a building and define the thermal envelope of a building.
Assess the effectiveness of existing insulation and the effective R-values.
Analyze utility bills including breaking out base-load usage from heating and cooling usage.
Conduct zone pressure diagnostics and interpret results.
Conduct additional pressure tests which may include Pressure Pan or Duct Blaster.
Demonstrate the ability to meter electrical devices to determine their annual energy consumption
Perform Combustion Appliance Safety testing
Possess a working knowledge of steady-state efficiency identification and testing of all types of combustion appliances
Possess a working knowledge of what materials are allowed to be installed based on 10 CFR 440 Appendix A; regulatory and policy requirements for selecting weatherization measures using DOE/Utility-approved priority lists
Ability to estimate the heating and/or cooling load of a dwelling to ensure proper equipment sizing if the heating or cooling system is to be replaced
Select the proper LED to replace an incandescent lamp while maintaining or improving lighting levels; and meter an existing refrigerator
Demonstrate the ability to accurately estimate the type and quantity of materials required to cost-effectively weatherize an eligible dwelling unit; and prepare clearly written work orders for work crews or contractors.
A high school diploma or equivalent.
Organizational Relationship:
Directly reports to Technical Manager
Indirectly reports to Division Director, Energy Services
Direct reports of this position are - none.
Indirect reports of this position are - none.
Physical Requirement:
Have full range of mobility in upper and lower body
Be able to reach overhead
Be able to work in various positions, including but not limited to: stooping, standing, bending over, sitting, kneeling, and squatting for extended periods of time
Be able to lift, pull and push materials and equipment to complete assigned tasks
Be able to lift 50 pounds of weight frequently throughout the assigned workday
Be able to ascend and descend stairs.
Be able to ascend and descend ladders.
Working Conditions: Potentially hazardous driving conditions, ice, snow, cold, potentially hazardous working conditions, i.e. asbestos, lead paint, volatile organic compounds. Office work is performed in a well-lit, smoke free environment. As part of the responsibilities of this position, the Residential Energy Specialist will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required .
Remote Work Option: Remote work is permissible in some positions at SMOC depending on the key functions and responsibilities. The Residential Energy Specialist position is eligible to work from home 0-20% of the week in scheduling coordination with the department manager.
We are an equal opportunity employer committed to diversity in the workplace
M-F ; 8am-4pm35