Sales Associate- Wynn Collection

The Encore Boston Harbor Sales Associate – Retail will manage the daily operations of assigned Retail shop. This includes but is not limited to: maintaining all Encore Standards: and ensuring excellent guest and team member experience. Retail is a high energy and customer service-based environment correlating with merchandising and driving of sales and business. JOB RESPONSIBILITIES:   Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied.Responsible for delivering exceptional customer service.Keeps informed of all new developments within the department and makes recommendations designed to maximize department and company success.Effectively manages internal and external guest relations, which will require levels of patience, tact and diplomacy.Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.Monitors and evaluates retail outlet daily to ensure that customer needs are met, and that shop is operating on a profitable basis.Engaging the customer and determining their needs.Presenting product features and benefits in a knowledgeable way.Overcoming guest objections and closing sales while building on-going relationships.Develops and creates merchandise displays that will lead to improved sales.Maximizing sales through strategic merchandise placement.Presenting product features and benefits in a knowledgeable way.Works with safety as a priority and follows department and company safety standards.Maintains relevant knowledge of industry through continuing education and training.Performs any other job-related duties as assigned.