Poker Dealer (Steady Extra)

The Encore Boston Harbor Poker Dealer is responsible for accurately dealing poker games in the pit and for the accuracy of fills and credits. Ensures that gaming activity is conducted in accordance with all relevant gaming regulationsJOB RESPONSIBILITIES:   Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied. Participate in the execution of short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement.  Identifies key drivers of success.Actively contributes to departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.Verifies that all applicable internal policies, federal and state laws, rules, regulations and property-wide controls are enforced within the department.Delivers and maintains a maximum level of service. Contributes to company-wide communication and best practices.Assists in providing training opportunities for team members.Keeps informed of all new developments within the department.Delivers professional service to internal and external guests and team members, which may require levels of patience, tact and diplomacy. Responsible for addressing guest and team member issues as appropriate. Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.Simultaneously executes and maintains dealing poker game, player tracking, bankroll maintenance, and guest service.Monitors guest activity while at tables and maintains open communication with supervisors regarding table games activities.Ensures compliance with all gaming regulations and house policies and procedures.Notifies supervisor of any irregularities in the play and/or transactions during the shift.Adheres to appropriate gaming regulations, policies and procedures.Provides excellent customer service.Works with safety as a priority, and follows department and company safety standards.Maintains relevant knowledge of industry through continuing education and training.Performs any other job-related duties as assigned.